Future of the Coach Industry

Mike Hill Excerpts

Thursday 10th December 2020 Westminster Hall

[Mike Hill (Hartlepool) (Lab)]

I recently had the pleasure of speaking to Roderick Thompson from Regent Travel in Hartlepool, a family-run independent travel agent with over 30 years’ experience in the travel business. He told me not only that covid-19 has impacted his business and the travel industry as a whole, but that for many of his regulars the potential demise of the coach tour industry would have a devastating effect. He told me that many of his customers prefer to pay cash and were not used to the world of computers. When holidays got cancelled due to the pandemic, he and his staff spent most of their time recovering deposits for them.

That brought into sharp focus the magnitude of the hit the coach industry is taking. The Confederation of Passenger Transport UK has warned that, without urgent support from the Government, thousands of family businesses are at risk because, despite mothballing coaches and furloughing staff, they still face costs averaging £1,900 a day.

The owners of another local family business wrote to me recently. Paul’s Travel has been operating for 18 years in the minibus trade. In their own words, they sit between taxi companies and large coach companies. They, too, have suffered similar experiences, with private hire down and the number of regular weekly contracts down from 16 to two. They also rely on the hospitality and leisure industry. They are hanging on by the skin of their teeth.

I have chosen to highlight the plight of two local Hartlepool companies, but it must be recognised that on a national scale coach travel is a major player in the leisure industry. It directly employs 42,000 people, with thousands more jobs dependent on the sector. Without Government support, those jobs will simply go.