Thursday 16th May 2013

(10 years, 12 months ago)

Commons Chamber
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Mike Freer Portrait Mike Freer (Finchley and Golders Green) (Con)
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One of the first mental health cases that I came across was that of a wife and mother who had been subjected to repeated rape by an invading force. She was a refugee in this country. It was a tragic case. Although the physical manifestations of the ordeal had healed, the mental manifestations continued a decade on. She could not function either as a woman or as a mother and wife. That case drove home to me that many of the mental health issues that we face in this country are ignored simply because we cannot see them. That is reflected in the funding priorities in the NHS.

Two issues have come to my attention recently through my casework: the speed of treatment and the consistency of care. One of my constituents had to wait for many weeks to be referred to a psychiatrist. She was able to cope with that, but every time she went to see the psychiatrist for an appointment, she saw a new psychiatrist and had to repeat her case history. Although the notes may have been there, the new psychiatrist either had not bothered to read them or wanted the patient to repeat the details. That was disruptive to the treatment.

My second constituent was a young teenager who grew up being treated for an eating disorder in a residential unit. I see that my hon. Friend the Member for Romsey and Southampton North (Caroline Nokes) has returned to her place; I heard her powerful comments. When my constituent turned 18 or 19, she was no longer suitable for the facility that she was in. She had to fight for a new facility, with the help of her parents. When she eventually got into a new facility, it was not in the same place or with the same clinicians. That disruption of care and change in setting set her and her family back a huge amount.

No matter what I did, I could not make the mental health trust realise that sometimes the rules are there to be broken, or at least bent, if the mental health of the patient would benefit from continuity. Continuing my constituent’s care when she was 19 or 20 might not fit the rules, but it fitted the patient. I gently ask the Minister whether there might be some service-level agreements on allowing flexibility in provision.

The NHS website on improving access to psychological therapies does not mention service standards, consistency of clinical care or speed of referrals. The website of the Barnet, Enfield and Haringey Mental NHS Trust mentions a named care co-ordinator, who I assume is an administrator, but there is no mention of clinical standards or continuity and speed of care.

I realise that this is a complex issue and that there are no easy solutions, but I gently ask the Minister whether the Department of Health will consider publishing guidance on speed and continuity of care because it would benefit my constituents greatly.