(11 years, 10 months ago)
Commons Chamber1. What estimate he has made of the potential savings to the public purse from the digitisation of public services; and if he will make a statement.
2. What estimate he has made of the potential savings to the public purse from the digitisation of public services; and if he will make a statement.
By introducing new digital services and redesigning old ones, we expect to save the taxpayer and service users around £1.2 billion by 2015, and at least £1.7 billion a year thereafter. Of course, that is not just about saving money; it is also about the opportunity to change totally the way the public engage with the Government and radically improve that experience.