Higher Education Students: Statutory Duty of Care

Matt Western Excerpts

Monday 5th June 2023 Westminster Hall

[Matt Western (Warwick and Leamington) (Lab)]

It is a pleasure to serve under your chairmanship, Sir Robert. I express my particular thanks to the hon. Member for Don Valley (Nick Fletcher) for his impassioned speech. I thank all Members who have contributed to the debate, all of whom I believe have spoken with a degree of respect and understanding that I can only hope members of the LEARN Network will feel does justice to their campaign. This debate is the culmination of the LEARN Network’s tireless work. The ability for members of the group to turn their grief into such a formidable and effective political campaign is remarkable and to be commended. I thank all those who signed the petition.

In terms of the LEARN Network, I have had the privilege of meeting many of the parents, most recently at the parliamentary reception. I must say that that event left a lasting mark on me, as well as all my colleagues who attended. The powerful testimonies were incredibly moving, and gave us all cause for reflection. I want to place on record my particular thanks to Gillian Green and Bob and Maggie Abrahart, all three of whom have been instrumental in pushing forward the campaign. I extend my thanks to the hon. Member for Maidstone and The Weald (Mrs Grant) for her role in sponsoring the parliamentary event and encouraging participation in the comprehensive debate we have had today.

I will turn to what have been very reflective and considered contributions from around the Chamber. As I said, the hon. Member for Don Valley gave a particularly impassioned speech, but I was really disturbed to hear the evidence given by certain colleagues of automated emails being issued by institutions, without any empathy or understanding, and being received cold by students. There is clearly something wrong with that.

My hon. Friend the Member for City of Durham (Mary Kelly Foy) talked about the wider mental health crisis we have had for over a decade, and the hon. Member for Maidstone and The Weald talked about a lottery that is perhaps out there in the quality of provision among our higher education providers. The hon. Member for Westmorland and Lonsdale (Tim Farron), among others, spoke about how these are all preventable deaths. The right hon. Member for North West Hampshire (Kit Malthouse) spoke about universities—institutions—becoming more transactional places. Not just the academic pressures, but the financial pressures faced by students—whether it be the fees, the maintenance costs or the cost of living—have driven so many to despair, so I agree with him on that particular point.

My hon. Friend the Member for Sheffield Central (Paul Blomfield) made the point, which I think was a suggestion from his constituent and picked up by the vice-chancellor of UWE, that if we have TEF and REF, why should we not have a support excellence framework? There is real merit in pursuing that as a means of measuring. That is a point that I think has been made around the Chamber today; there is a need to measure and understand the quality of provision among our higher education providers.

[Debbie Abrahams (Oldham East and Saddleworth) (Lab)]

First, Sir Robert, there was a delay in my arrival; unfortunately, the trains were not behaving this afternoon. I wanted to make an intervention, particularly given the death of our nephew, Jack, while at the University of York. One of the things we put to the coroner and the university was that in addition to ensuring there was training for all university staff at all levels—not just departmental or front-facing, but all levels involved in the administration—it was important that there should be a named advocate, if not a parent, who can be notified if there are concerns about the mental health of any student. Does my hon. Friend agree that that would be a practical way forward?

[Matt Western]

I thank my hon. Friend. I totally agree, and my condolences to her on her particular experience. I believe that is something that should be introduced as well.

I will come to the powerful testimony and example given by my hon. Friend the Member for Stretford and Urmston (Andrew Western). I was surprised to hear about his constituents’ experience. In many cases across the piece, we have heard of the wellbeing service failing to identity risk, but I was most disturbed by that particularly absurd and impossible situation. It was a totally insensitive situation to put a family in.

I have met many families from the network. Their diversity and number are a painful reminder that no family is immune from the consequences of the mental health crisis that affects many students on campuses today. Every suicide is a tragedy—a death that is preventable. Student suicides are no different from similar tragedies in wider society. They send shockwaves through families, loved ones and communities, and leave lasting impacts. They also represent a failure, whether partial or total, of structures intended to provide support to students in mental distress.

I appreciate the time and money that many universities give to providing mental health support for students and staff, and I am confident that student support services in universities are doing the best they can to support student welfare with the resources they have available. However, the gap between the expectations of students and parents and the reality of mental health provision in universities is far too great. A 2023 survey for The Tab, a student news site, revealed that only 12% of students think that their university handles the issue of student mental health well. Parents responded similarly, with 67% saying that their child had not felt that their university supported them with their mental health. Many have to wait a whole year for access to support; others are granted a maximum of only six sessions over the course of their degree.

As we have heard, demand for services and support is clearly rising, with one in four student respondents to one survey reporting a diagnosed mental health issue. Many of those issues are also starting earlier in students’ lives. The number of accepted home applicants who declared a disability related to their mental health on their UCAS application form increased from around 2,500 in 2011 to almost 22,500 in 2022. We should also not be blind to the effect of recent trends on student mental health, notably the cost of living crisis. Ninety per cent. of students surveyed by the National Union of Students in September 2022 said the rising cost of living had negatively impacted their mental health. It is almost impossible to argue there is not a serious mental health crisis on our campuses. The question, then, becomes what we can do to remedy it and prevent further unnecessary loss of life.

The UK higher education sector, by the unfortunate necessities I have described, needs to be at the forefront of tackling wider trends in mental health problems in society. The right hon. Member for North West Hampshire made that point. It is therefore important for the sector to work in harmony. I welcome UUK’s “Stepchange: Mentally Healthy Universities” framework and welcome the fact that almost all universities have used it to feed into their student mental health policies. In my many visits to higher education providers, I always insist on meeting with students and their representatives, and mental health is a topic I always cover.

It is clear that approaches vary among institutions, but that some have designed comprehensive strategies to ensuring student welfare is central and integrated into the experience. These are centres of excellence whose work I want to see replicated across the piece. Where best practice is well-informed, widely applied, comprehensive and open to constant improvement, I believe the sector can create strong support structures for students. However, I was concerned to read in the transcript of the Petitions Committee evidence session that best practice guidelines were being adopted inconsistently with little accountability. If true, that needs addressing urgently and I implore UUK to investigate it as a matter of priority.

I note that the university mental health charter has been regularly cited. The principles behind it are certainly worthy, but it is somewhat disappointing that fewer than half of universities are signatories. I welcome the Minister’s announcement this morning requiring universities to become signatories by September 2024. While the charter is not a panacea, it sends an important signal to prospective and current students that a university takes its commitments to student welfare seriously. Absent a statutory duty of care, clear, unequivocal statements such as the charter would go a long way in assuaging the concerns that many people have regarding student mental health provision.

With demand for services clearly outstripping provision, however, surely the time has come for more investment in our young people’s mental health. That is why Labour has committed to guaranteeing mental health treatment within a month for all who need it, by recruiting 8,500 new mental health professionals to support 1 million additional people a year. With a particular focus on child mental health, such investment might begin to stem the rising tide of the mental health crisis on campus.

Labour would also prioritise ensuring that universities are far more integrated into local national health service trusts, so that students can readily access services via their campuses and communities. Too often, students feel isolated from those services. I note that the previous Minister, the right hon. Member for Chippenham (Michelle Donelan), announced a similar policy over a year ago, alongside the Department of Health and Social Care, so I would welcome an update on that work all these months on.

In Wales, the Tertiary Education and Research (Wales) Act 2022 requires the new Commission for Tertiary Education and Research to ensure that it is satisfied with the effectiveness of the registered tertiary education providers’ arrangements for supporting and promoting the welfare of their students and staff. The point is that, although it is fine to have a charter, it has to be enforced; there has to be an audit of how that charter is being delivered by an institution—the institution cannot just have a charter mark on its wall. Wales is the first country in the UK to introduce such a requirement for higher and further education providers, and to provide for it in legislation. My question to the Minister is: has he considered, or will he consider, a similar approach for the English regulator, the Officer for Students?

It is regrettable that, rather than investigating a similar statutory requirement for England, the Government have spent two years attempting to exacerbate culture war divisions through the passage of the Higher Education (Freedom of Speech) Act 2023. I would argue that the matter we are discussing is a much higher priority. To that end, I would also be grateful if the Minister provided an update on the work of the student wellbeing champion in promoting good mental health support among higher education providers. In addition, in light of real-terms cuts for student premium and mental health funding for the academic year 2023-24, how confident is he that the Office for Students has adequate funds to promote and encourage good mental health support among providers?

Can the Minister provide an update on the UK mental health charter? What steps is he taking to encourage universities to sign by the recently announced new deadline of September 2024? How will that be audited and who will determine whether higher education providers continue to meet their duties under the charter? Finally, will the Minister provide an update on the roundtable convened by the previous Minister, the right hon. Member for Chippenham, in July 2021 on suicide prevention in the higher education sector? I also suggest to the Minister that, if he chose to reconvene that roundtable to include members of the LEARN Network, universities, myself on a cross-party basis, and sector stakeholders and student representatives, we might be well-placed to advance effective policies that enjoy a broad range of support.