Bus Services Bill [Lords]

Debate between Mary Robinson and Rob Marris

2nd reading: House of Commons
Wednesday 1st March 2017 Commons Chamber

[Mary Robinson]

It is important to look for ways to improve all services, even those in the most difficult of areas, and buses play a significant part in that.

As a Greater Manchester MP, I look at the Bill in the context of the ongoing devolution of powers to the area and the commitment to economic growth fuelled by the northern powerhouse. I do not underestimate the importance of an effective public transport network that supports jobs and underpins our local communities. Bus services are a critical part of our transport network, accounting for almost 80% of public transport journeys across Greater Manchester. More frequent and better-quality services are essential for Greater Manchester’s growth and would help local residents to contribute to and benefit from future economic prosperity.

Franchising presents an opportunity to introduce simple and integrated smart ticketing across Greater Manchester. It could also alleviate some of the problems in the current system of multiple providers. Some 22 different bus operators provide services across Greater Manchester. Each has its own fares and branding, which gives rise to inconsistency. Compare that with the single, unified brand that operates successfully across London. A change to the current system will allow seamless travel through joint-ticketing and a more stable service. It could also end injustices such as passengers having to pay a 10% premium for a ticket that can be used across different operators.

Furthermore, the Bill is an opportunity to improve disability access and, importantly, disability training, so that drivers know the importance of where to pull into at bus stops and how to provide the best service for people with disabilities. The Bill will encourage a joined-up approach between local authorities, and it is important that disability access issues are properly considered, whether through audio-visual announcements or just by giving people with disabilities the time and space to access services.

[Rob Marris]

Franchising—I would say that there are four ways to provide a service without franchising in the area—can also cover emission standards, which is particularly important in metropolitan areas.

[Mary Robinson]

I am grateful to the hon. Gentleman for making that important point, which I will discuss later.

People want passenger-friendly bus services, which is about not only how information is delivered, but having good-quality information available in the first place. I echo the comments of the hon. Member for Wakefield (Mary Creagh), who is no longer in the Chamber, about the importance of open data. Open data can allow passengers more easily to compare offers from various providers, thereby increasing their confidence in the service they can expect and when they can expect it. At present, bus operators have no obligation to provide information about fares, except at the point of boarding, or how routes are performing. Live information via information screens at waiting stops and smartphone apps is key to empowering passengers, encouraging the use of services, and allowing operators to understand local needs better so that services can be improved.

Addressing air quality is a key aspect of the Bill. Poor air quality contributes to an estimated 1,000 early mortalities a year across Greater Manchester. The increased use of public transport will clearly help to address the problem, so I welcome its being part of the Greater Manchester 2040 strategy. Air quality is particularly important in Cheadle, where the local pinch point at the Gatley-Kingsway junction causes a great deal of congestion and misery for local road users and commuters. More people using buses, and combined authorities having the ability to set minimum standards for bus fleets across the region, have the potential to reduce dangerous emissions.