Asked by: Mary Kelly Foy (Labour - City of Durham)
Question to the Ministry of Justice:
To ask the Secretary of State for Justice, by what date will in-cell telephony be fully installed in HMP Frankland.
Answered by Victoria Atkins - Shadow Secretary of State for Environment, Food and Rural Affairs
BT conducted a site survey at HMP Frankland on 14th October 2021 and we expect to receive an estimated cost from them in the coming weeks. This is the initial stage in the delivery of in-cell telephony, however, we will not be able to proceed until funding is made available. That position is expected to be known by the end of the financial year and if favourable the project team will engage in more detailed discussion with the prison on a detailed installation plan.
Asked by: Mary Kelly Foy (Labour - City of Durham)
Question to the Ministry of Justice:
To ask the Secretary of State for Justice, with reference to the 2021 Independent Monitoring Board Report for HMP/YOI Low Newton, what steps he plans to take to (a) ensure that women with severe mental health issues are fast tracked to secure hospitals and (b) reduce the number of women with severe mental health issues in prison.
Answered by Victoria Atkins - Shadow Secretary of State for Environment, Food and Rural Affairs
We have a responsibility to ensure those in prison receive appropriate care in the right setting, at the right time. Transfer from prison to hospital for those with severe mental health issues can take too long – we acknowledged this in the Government response to the independent review of the Mental Health Act. Since then, NHS England has published guidance to speed up transfers and we have committed to legislate and enshrine a 28-day limit on such transfers in statute. Where a request is received for a transfer to hospital, and the prisoner meets the statutory criteria, a warrant for their transfer should be issued within 7 days.
We are also looking to introduce an independent role to oversee such transfers as part of our reforms to the Mental Health Act.
We have acknowledged that prison should not be used as a ‘place of safety’, where the court can send a person to be temporarily held on the grounds of mental health for their own or others’ protection whilst awaiting an assessment or transfer, and have committed to ending this by amending the Mental Health Act, and putting the necessary operational reforms in place.
More widely, it is essential to ensure that individuals with vulnerabilities are identified early in the criminal justice system. Last year, NHS England secured full coverage of Liaison and Diversion Services in all courts, including women’s pathways to address women’s specific needs. Currently, NHS England is working to enhance these women’s pathways, and a specific women’s lead has been appointed in each service, to work on developing the pathway and appropriately address the needs of female offenders.
We have also invested £9.5m through our Female Offender Strategy to support women’s community services, which provide holistic support to women in contact with the justice system, and those at risk of offending.
Asked by: Mary Kelly Foy (Labour - City of Durham)
Question to the Ministry of Justice:
To ask the Secretary of State for Justice, how many and what proportion of Her Majesty's Prison and Probation Service staff agreed that they have the opportunity to contribute their views before decisions are made that affect them in the latest staff survey.
Answered by Alex Chalk
The Annual Civil Service People Survey looks at civil servants’ attitudes to, and experience of working in government departments. In 2020, the survey ran across Government Departments, including Her Majesty's Prison and Probation Service (HMPPS), from 1 to 30 October. Ministry of Justice People Survey data for 2020 will be published on gov.uk in due course.
4,897 HMPPS staff (27% of respondents) believed that their pay was reasonable compared to people doing a similar job in other organisations in the latest survey.
We do not ask staff whether “when operational changes are made at work they were usually for the better”. However, in response to a broader question regarding all changes, 5,430 staff (30% of respondents) believed that when changes are made in their organisation they were usually for the better. Additionally, 5,552 members of staff (30% of respondents) said they had the opportunity to contribute their views before decisions are made that affect them.
HMPPS are committed to taking forward the issues raised in the People Survey to improve employee experience and wellbeing.
Asked by: Mary Kelly Foy (Labour - City of Durham)
Question to the Ministry of Justice:
To ask the Secretary of State for Justice, how many and what proportion of Her Majesty's Prison and Probation Service staff agreed that when operational changes are made at work they were usually for the better in the latest staff survey.
Answered by Alex Chalk
The Annual Civil Service People Survey looks at civil servants’ attitudes to, and experience of working in government departments. In 2020, the survey ran across Government Departments, including Her Majesty's Prison and Probation Service (HMPPS), from 1 to 30 October. Ministry of Justice People Survey data for 2020 will be published on gov.uk in due course.
4,897 HMPPS staff (27% of respondents) believed that their pay was reasonable compared to people doing a similar job in other organisations in the latest survey.
We do not ask staff whether “when operational changes are made at work they were usually for the better”. However, in response to a broader question regarding all changes, 5,430 staff (30% of respondents) believed that when changes are made in their organisation they were usually for the better. Additionally, 5,552 members of staff (30% of respondents) said they had the opportunity to contribute their views before decisions are made that affect them.
HMPPS are committed to taking forward the issues raised in the People Survey to improve employee experience and wellbeing.
Asked by: Mary Kelly Foy (Labour - City of Durham)
Question to the Ministry of Justice:
To ask the Secretary of State for Justice, how many and what proportion of Her Majesty's Prison and Probation Service staff believed that their pay was reasonable compared to people doing a similar jobs in other organisations in the latest staff survey.
Answered by Alex Chalk
The Annual Civil Service People Survey looks at civil servants’ attitudes to, and experience of working in government departments. In 2020, the survey ran across Government Departments, including Her Majesty's Prison and Probation Service (HMPPS), from 1 to 30 October. Ministry of Justice People Survey data for 2020 will be published on gov.uk in due course.
4,897 HMPPS staff (27% of respondents) believed that their pay was reasonable compared to people doing a similar job in other organisations in the latest survey.
We do not ask staff whether “when operational changes are made at work they were usually for the better”. However, in response to a broader question regarding all changes, 5,430 staff (30% of respondents) believed that when changes are made in their organisation they were usually for the better. Additionally, 5,552 members of staff (30% of respondents) said they had the opportunity to contribute their views before decisions are made that affect them.
HMPPS are committed to taking forward the issues raised in the People Survey to improve employee experience and wellbeing.
Asked by: Mary Kelly Foy (Labour - City of Durham)
Question to the Ministry of Justice:
To ask the Secretary of State for Justice, how many and what proportion of calls to the Tackling Unacceptable Behaviour Unit have been from staff reporting acts of (a) bullying, (b) harassment, (c) victimisation and (d) discrimination since that Unit was launched.
Answered by Alex Chalk
Her Majesty’s Prison and Probation Service (HMPPS) takes the welfare of staff extremely seriously, which is why it supports staff to access a range of helplines and resources. The Tackling Unacceptable Behaviour Unit (TUBU) was established in August 2020 and works to support staff through a confidential helpline, mediation service and programme of assessments to surface and address unacceptable behaviour. In addition, a special investigation service is being developed to deal with the most serious cases involving bullying, harassment, discrimination or victimisation.
Staff can also access support from HR professionals in relation to workplace conflict through the Civil Service Early Resolution Helpline (ERH). The Employee Assistance Programme PAM Assist helpline offers counselling, support and information including signposting to external sources of support. This support can relate to a wide range of work and personal issues including trauma, bereavement, bullying and harassment, Childcare/Elder care, debt, relationships, alcohol and drug misuse and many more.
There is no place for any form of unacceptable behaviour in HMPPS. Such behaviour is contrary to its core values and will not be tolerated. All allegations of unacceptable behaviour are taken seriously, investigated and, where appropriate, disciplinary action will be taken.
The volume of calls for each helpline per month received from HMPPS staff since the launch of the Tackling Unacceptable Behaviours Unit on 24 August 2020 is set out in the table below:
| Tackling Unacceptable Behaviours Unit (from 24 August 2020) | Early Resolution Helpline (from 5 Oct 2020) | PAM Assist (Data provided from 1 August 2020) |
August 2020 | 26 | Not yet launched | 314 |
September 2020 | 55 | Not yet launched | 303 |
October 2020 | 34 | 5 | 315 |
November 2020 | 36 | 3 | 306 |
December 2020 | 29 | 0 | 268 |
January 2021 | 17 | 4 | 295 |
February 2021 | 19 | 2 | 242 |
Totals | 216 | 14 | 2043 |
The breakdown of calls to the Tackling Unacceptable Behaviour Helpline in relation to (a) bullying, (b) harassment, (c) victimisation and (d) discrimination is set out in the table below:
Issue raised in call | Volume (24 Aug 2020 – 28 Feb 2021) | Percentage of all calls |
Bullying | 89 | 41% |
Harassment | 29 | 11% |
Victimisation | 8 | 4% |
Discrimination | 31 | 14% |
(Note – not all callers will disclose precise issue of concern, and other types of issue than the four categories above may be recorded, such as unfair treatment or decision)
Asked by: Mary Kelly Foy (Labour - City of Durham)
Question to the Ministry of Justice:
To ask the Secretary of State for Justice, how many calls there have been to the Tackling Unacceptable Behaviour Unit (a) confidential helpline, (b) early resolution helpline and (c) PAM assist helpline in each month since those helplines were established.
Answered by Alex Chalk
Her Majesty’s Prison and Probation Service (HMPPS) takes the welfare of staff extremely seriously, which is why it supports staff to access a range of helplines and resources. The Tackling Unacceptable Behaviour Unit (TUBU) was established in August 2020 and works to support staff through a confidential helpline, mediation service and programme of assessments to surface and address unacceptable behaviour. In addition, a special investigation service is being developed to deal with the most serious cases involving bullying, harassment, discrimination or victimisation.
Staff can also access support from HR professionals in relation to workplace conflict through the Civil Service Early Resolution Helpline (ERH). The Employee Assistance Programme PAM Assist helpline offers counselling, support and information including signposting to external sources of support. This support can relate to a wide range of work and personal issues including trauma, bereavement, bullying and harassment, Childcare/Elder care, debt, relationships, alcohol and drug misuse and many more.
There is no place for any form of unacceptable behaviour in HMPPS. Such behaviour is contrary to its core values and will not be tolerated. All allegations of unacceptable behaviour are taken seriously, investigated and, where appropriate, disciplinary action will be taken.
The volume of calls for each helpline per month received from HMPPS staff since the launch of the Tackling Unacceptable Behaviours Unit on 24 August 2020 is set out in the table below:
| Tackling Unacceptable Behaviours Unit (from 24 August 2020) | Early Resolution Helpline (from 5 Oct 2020) | PAM Assist (Data provided from 1 August 2020) |
August 2020 | 26 | Not yet launched | 314 |
September 2020 | 55 | Not yet launched | 303 |
October 2020 | 34 | 5 | 315 |
November 2020 | 36 | 3 | 306 |
December 2020 | 29 | 0 | 268 |
January 2021 | 17 | 4 | 295 |
February 2021 | 19 | 2 | 242 |
Totals | 216 | 14 | 2043 |
The breakdown of calls to the Tackling Unacceptable Behaviour Helpline in relation to (a) bullying, (b) harassment, (c) victimisation and (d) discrimination is set out in the table below:
Issue raised in call | Volume (24 Aug 2020 – 28 Feb 2021) | Percentage of all calls |
Bullying | 89 | 41% |
Harassment | 29 | 11% |
Victimisation | 8 | 4% |
Discrimination | 31 | 14% |
(Note – not all callers will disclose precise issue of concern, and other types of issue than the four categories above may be recorded, such as unfair treatment or decision)