High Streets

Mark Menzies Excerpts

Tuesday 1st March 2016 Westminster Hall

[Mark Menzies (Fylde) (Con)]

I beg to move,

That this House has considered the future of high streets.

It is a great pleasure to serve under your chairmanship, Mr Chope. I am delighted to have secured this timely debate as the Budget fast approaches. I am also pleased that hon. Members from all parts of the House have taken the time to come along this morning.

It is almost four years since Mary Portas published her review of the future of Britain’s high streets. Contained within were 28 recommendations for improving our town centres, many of which are yet to be implemented. I sought this debate not because I think that all the recommendations should have been implemented—I do not—but because the health of our high streets has not improved significantly in the past four years. It is important to highlight the challenges that shops on Britain’s high streets continue to face, to raise the profile of the issue once again, and to encourage the Government to take some relatively straightforward steps to alleviate the burdens that are threatening the existence of small, independent businesses across Britain.

I know that colleagues will want to raise issues particular to their constituencies and to bring ideas to the table, so I will focus my remarks on several key points. The challenges faced by high streets are many and varied, including tough competition from online retailers and supermarkets, excessive parking restrictions and/or charges, and the proliferation of tax break-benefiting charity shops. Many of the symptoms are also causes of the steady decline in the fortunes of small, independent retailers on UK high streets. Equally, it is neither possible nor desirable to alter many of the factors that put these retailers out of business: for example, it would be retrograde in the extreme to prevent supermarkets from opening small stores or to somehow thwart customers’ choice to shop online. However, there are four measures that, if enacted, would have an immediate and positive impact on our high streets, shifting the balance back in favour of small businesses. In this wide-ranging area of debate, I will concentrate my remarks on those suggestions and make the case for taking urgent action.

First, charity shops should be reclassified under the Town and Country Planning (Use Classes) Order 1987 so that the local authority’s permission is required to change the use of a shop to a charity shop. Secondly, the mandatory rate relief for charity shops should be reduced from 85% to 50%. Thirdly, the sale of new goods in charity shops should be monitored and the restrictions enforced more effectively. Fourthly, business rates should be reduced and the system, which unfairly punishes property-intensive industries, should be simplified.

[Mr Robin Walker (Worcester) (Con)]

I congratulate my hon. Friend on securing this important debate. He will recall that in the last Parliament the Select Committee on Business, Innovation and Skills carried out an inquiry on the future of our high streets and retail, and it recommended fundamental reform of business rates. With the Chancellor due to announce his Budget soon, does my hon. Friend agree that it is vital to reduce that burden on our city centres and high streets?

[Mark Menzies]

My hon. Friend makes a valid point. The Treasury is always listening, so it will be aware of the Business, Innovation and Skills Committee report and will have heard my hon. Friend’s comment. I am sure that the Chancellor will include such a measure in his Budget.

In the lead-up to the Budget, the Treasury is making encouraging noises suggesting that my point about business rates may finally be addressed. Although we must continue to apply pressure to ensure that business rates are made less onerous, the issue has been considered extensively, so I intend to focus predominantly on my first three points. Similarly, I have campaigned heavily over the past four years to relax Sunday trading legislation, but there is little point in raising the matter again today because the Government have included measures in the Enterprise Bill to devolve the power to relax such restrictions. The fact that local authorities will have the power to zone Sunday trading hours to help high streets and city centres over out-of-town retail parks is particularly welcome, and I encourage the Government to continue their endeavours. In that and many other areas, the Government have shown themselves to be willing to carry through necessary reforms, regardless of attempts by vested interests to sustain the status quo. I shall use this opportunity to encourage Ministers to act similarly on charity shops.

Napoleon famously said that we were a nation of shopkeepers. I wish that we were. In recent years, we have increasingly become a nation of charity shopkeepers, as high streets up and down the country have been filled with charity shops. There are currently over 10,000 in the UK, and their number increased by 30% between October 2008 and October 2011. In my constituency, the scale of the increase has been impossible to ignore: there are now 15 charity shops in St Annes and less than three miles down the road, in the centre of Lytham, there are nine more—with, I am informed, another two on the way.

Let me state clearly that I recognise the value of charity shops. Each shop raises thousands of pounds a year for good causes and serves an excellent practical purpose as a place for people to dispose of unwanted possessions in the knowledge that they will not be wasted. Equally, they provide a community space for local shoppers and volunteers, filling shopping space that in some cases would otherwise go empty. However, the question has to be asked: are we heading towards saturation?

Charity shops are not universally welcomed by shoppers or by other retailers, who can struggle to compete. As someone who worked in the retail industry for 15 years before being elected to Parliament, I not only recognise but welcome the competitive nature of the business. If there is no market for a shop’s goods, if it cannot attract customers and if it cannot make a profit, it must inevitably close. It is not the business of Government or any other institution to support a failed enterprise that has no future. The problem is that we are not even allowing retail businesses to attempt to attract customers or to try to make a profit; in fact, we are denying them the chance to open in the first place.

No potential future shopkeeper, all of whom should frankly be applauded for being willing to enter such a difficult industry, can possibly compete with a charity shop. An ordinary retail outlet will largely employ its staff. Over 2.7 million people work in over 270,000 shops across the UK. From next month, all those businesses will pay the majority of their staff at least £7.20 an hour, rising to £9 an hour by 2020. Those who want to set up a shop should be commended for providing valuable new employment opportunities for local people. In contrast, according to the Charity Retail Association, only some 17,000 people are in paid employment in charity shops. Before one even begins to consider the multiple and varied tax breaks on offer, charity shops work because they have an unpaid, volunteer workforce of around 213,000 across the country. When one considers that fact and the value we attach to making work pay in this country, I suggest that we agree—at least we should agree—that it is far better to have a business in shop premises than a charitable organisation manned purely by volunteers.

Again, that is not to say that charity shops are intrinsically problematic. They most certainly are not. The fact that charity shops are staffed by volunteers is actually a good thing. Many of us know from our own communities that charity shops often provide enormously valuable opportunities for a diverse range of people to come together, including those with disabilities and those who have been out of the workplace for a long time. The problem is simply that there are too many shops and the numbers are ever increasing. Shoppers on our high streets are suffering from a lack of variety as a result. Indeed, many charities are struggling to find volunteers because of competition from other charity shops. It is now time to enact solutions, rather than to merely consider this oft-diagnosed problem. That is why my first suggestion is that charity shops should be reclassified under the 1987 order, leaving only commercially operating enterprises in class A1 and enabling local authorities to prevent the saturation of high streets with charity shops.

As I have already outlined, Lytham and St Annes are increasingly saturated with charity shops. Local councillors are frustrated at their lack of power to prevent a further increase in numbers. Although I entirely agree that it is far better to have a charity shop than no shop at all, it is often assumed that a charity has taken out a lease because there is no competition from prospective businesses to move into the premises. That was indeed the case in many parts of the UK, particularly after the 2008 recession, but it is often not the case, particularly in affluent areas. In Lytham, a shop recently announced that it intended to move, leaving its existing premises vacant. I know for a fact that a local business owner would have been pleased to have the opportunity to move in and to make a go of setting up an enterprise there, with all the resulting employment opportunities and benefits to the local economy. Remarkably, however, competition for the premises was not the fair competition that I spoke of earlier, because it came from a charity shop.

No landlord thinking purely about the bottom line, as is to be expected, would choose to rent their shop to an untried, untested business that is forced to pay staff at least £7.20 an hour, with exorbitant business rates on top—not when they can reach agreement on a long-term lease with a charity. I know of cases in Lytham of leases being negotiated for terms of up to 10 years. Charity shops do not need to pay their staff, they do not buy the majority of their stock, and they pay at most 20% of the rates of other retailers. That is not fair competition; it is a complete distortion of the bargaining power of the two parties, which we have now entrenched in law.

Mary Portas stated in her 2011 review:

“start ups should be the number one priority when it comes to giving discounts. The business rate discounts that charity shops enjoy builds a disadvantage into the system that is causing a problem. Landlords are choosing the safe option of charity shops and small new retailers aren’t getting a look in. There will be no growth and innovation now or in the future if we don’t address this.”

Of course, if good landlords who cared about their local communities were a universal commodity, there would be no need for local government to step in. Clearly, however, we cannot leave landlords to self-regulate the complexion of our high streets. Powers must be given to local authorities to enable them to determine whether an area needs yet another charity shop, or whether to allow new businesses the opportunity to establish. If, after a reasonable period of time, no small independent retailer has come forward to take on a lease, it would be perfectly reasonable to allow a charity to take on the premises. The power would mean simply that local authorities could refuse to grant planning approval for a change of use from a shop to a charity shop.

Recently, action has been taken to streamline and to speed up the planning system in this area under the Town and Country Planning (General Permitted Development) (England) Order 2015. I see no reason why further swift action cannot be taken to make a relatively straightforward change to differentiate charity shops from other shops. I see no grounds that render such an approach unreasonable. A charity shop is clearly different from a commercially run shop in all the ways I have outlined. The law has built in the differences. I would therefore give short shrift to any claim that a change in classification would give cause for judicial review. That would be a base excuse for a Government to use if they wanted to avoid taking such action. Ultimately, our commitment to localism was a large reason why a Conservative Government were elected last May. It is important that the Government carry through on our commitment and allow local people to develop high streets that work better for them.

I will speed through the rest of my recommendations as they are far less controversial and have been suggested widely before; also, I am conscious that several other Members wish to contribute to the debate. The second proposal that I urge the Government to adopt is to reduce the mandatory rate of relief from business rates from 80% to 50%. The idea is not new and it was proposed as a positive way to level the playing field between charity shops and other businesses in a Welsh Government consultation which was completed in July 2013. The consultation was supposed to form the basis of discussion between the devolved Administrations and the Government, but no outcome has yet appeared. I make the proposal again in the hope that the Government will carefully consider implementing it.

As the Welsh Government report makes clear, the professionalism and commercial focus of the charity shop industry has increased markedly over the past 20 years. As a result, the detailed recommendation was that the amount of rate relief available for larger charity shops occupying premises of higher rateable value should be restricted to an upper rateable value limit of £36,000; all charity shops should receive 80% rate relief on the first £12,000 of the rateable value; charity rate relief should be reduced from 80% to 50% on the next £24,000 of rateable value; and for rateable values in excess of £36,000, business rate relief should fall to zero, but in tiers. All charity shops would therefore receive some rate relief from business rates, but the amount of relief they received would be reduced in stages. Those seem to be perfectly sound, well thought through proposals—made, it is worth mentioning, by a Labour Administration—especially when set in the context of a proliferation in the number of charity shops.

I also want a change to the way in which rateable value is calculated for charities with more than one premises in the same town, in order to avoid a loophole in the system. It is right to question whether charities should receive the same rate relief on their second or even third premises on the same high street; if they did not, there is no cause to believe that charity shops would be forced to close as, lest we forget, they have little to pay in overheads and should be paying virtually nothing in stock costs. Equally, such a measure would incentivise the foundation of charity shops in smaller premises, favouring smaller, often local charities over what are now, frankly, large national chains. The results of such changes can only be positive. They would level the playing field between commercial and charitable operations, and put some extra money in the hands of Government. Given that, I cannot imagine why it has not already been done.

The Welsh Government consultation also recommended the introduction of my third proposal: to enforce and monitor more effectively the extant restrictions on the sale of new goods in charity shops. If charities are found to be trading in new goods, particularly in areas where commercial shops are selling the same products, relief from business rates should be reduced or even removed. Again, powers should be given to local authorities to enforce that effectively.

In Lytham, of the 71 shops in the town centre, 69 sell a range of goods that the nine charity shops also stock, including cards, clothes, books, pictures, artificial flowers and general domestic goods. Inevitably, some of those goods have to be new. I do not advocate charities being prevented from selling Christmas cards, for example, or certain other new products that have long been associated with fundraising initiatives. I recognise that many charity shops sell only a limited amount of new goods and that roughly 85% of goods sold in charity shops are from donations. However, some of the larger charity shops in particular are making considerably more than the average 6.8% of income for which the sale of new goods in UK charity shops supposedly accounts.

As charity shops, especially those belonging to large national chains, become increasingly professional in the way they market and sell goods, it is important to restate the principle that only businesses paying full business rates should be allowed to compete with one another. Only businesses should be allowed to purchase stock to sell, while charity shops should endeavour to have close to 100% of sales in donated goods. As the number of charity shops increases, so does the amount of competition between them. It can no longer be guaranteed that charity shops are abiding by either the principle or the law on the restriction on the sale of new goods. Not only should charities be reminded of their obligations not to undercut retailers that do not benefit from charity shops’ volunteer workforce or tax breaks, but those obligations should be enforced with powers given to local authorities.

On business rates, only yesterday the highly respected British Retail Consortium warned that the pressures of, in particular, higher wage costs as a result of the national living wage and the apprenticeship levy, coupled with the overall pressures that high street retailers continue to face, could lead to the loss of 900,000 jobs over the next 10 years. Of the 270,000 shops in the UK, up to 74,000 could shut, with the impact greatest in Wales and the north of England. If that dire warning is not sufficient to elicit a response in the Budget this year, I do not know what will.

For too long we have ignored the plight of small retailers and allowed exorbitant duties to cripple their ability to compete with online and large out-of-town retailers. There is still a place for small high street retailers. People enjoy shopping in their local towns and the variety that a multiplicity of retailers affords. It is not the case that small shops are obsolete. Retail is an industry overburdened with taxes and red tape. The Government recognised that and conducted a review of business rates last year. Now, however, it is time for action. Clearly, some form of property tax will continue to be imposed on retailers, but it would be a welcome relief to all businesses if the Government capped the national multiplier now. Rateable values must be assessed with greater frequency, with open market valuations made more sympathetic to retailers. The whole system must be simplified, with all reliefs and exemptions kept in particular review.

We have a real opportunity not to sustain high street retailers artificially, but to lift much of the pressure from their shoulders. If the Government are going to impose—as they are right to do—a national living wage, they must ensure that the tax burden is lifted in a corresponding fashion. Also, we want more people in work on a better wage. If retailers are forced to close in great numbers, neither of those objectives is fulfilled.

I could cover many more points, but I am sure that other speakers today will do so. My plea to the Government is to take action on business rates and to address the unequal balance between charity shops and small retailers. For too long, both Conservative and Labour Governments have been reluctant to tackle these issues, and they have intensified to the extent that no action is no longer an option. My constituency does not need another charity shop. Local people want small businesses to be given a chance to succeed and, in future, I hope that they can.

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[Liz McInnes (Heywood and Middleton) (Lab)]

It is a pleasure to serve under your chairmanship, Mr Chope. It is also a pleasure to be asked to sum up such a good debate and to follow the hon. Member for Glasgow Central (Alison Thewliss), who made useful points about what happens in Scotland. I thank the hon. Member for Fylde (Mark Menzies) for securing this debate. It is important because, after all, we all have town centres, high streets and markets in our constituencies, and they affect us all.

The hon Gentleman referred to the Portas review, which I am very conscious of. I remember my days as a local councillor when we all got excited about applying for funding. There was a lot of competition to be a Portas town. Sadly, the impact of the review seems to have fizzled out, which is a shame. As the hon. Gentleman said, there were 28 recommendations, many of which have yet to be implemented. The important point is that the Portas review was a pilot scheme, and normally one would expect action after a pilot scheme. Mary Portas has expressed her own dissatisfaction. She told The Mail on Sunday last year:

“It seems Government isn’t really serious about getting behind the small businesses on our high streets. I really am very frustrated.”

I share her frustration. It was a good scheme. I would like the Government to pick up on the scheme and address some of her recommendations. She made good points about various things, which, according to the speeches made today, are being done almost despite the Portas review—they are being done independently.

The hon. Gentleman talked about charity shops. I am a little concerned about making charity shops the villain of the piece. I think it is better to have a shop that is occupied rather than a shop standing empty on the high street, and charity shops do serve that purpose.

[Mark Menzies]

I want it to be clear for the record that I do not think that charity shops are the villain of the piece. My point is that where charities, often large national charities, can use their market position to force out independents and prevent them from entering into lease agreements and so on, because they are always offered 10-year leases, it is an uneven market. Charity shops have a very valuable role to play. I just want local councils to be given the power over classification.

[Liz McInnes]

I thank the hon. Gentleman for that point, which brings us back to the point that local councils need to be given the power to decide what goes in their high streets—a point that nearly everyone who has spoken has made.

Demos did a report in 2013 called “Giving Something Back”. It found that charity shops boosted local businesses and helped to combat unemployment, with more than 80% of the volunteers saying that they were using their shifts to gain retail experience as a path to paid employment. Charity shops also address social isolation. Many staff said that the shops acted as a sort of community centre. Charity shops do have lots of benefits. I am sure that the hon. Gentleman agrees with me on those points. I accept that perhaps it was the wrong choice of words to cast charity shops as the villain of the piece but, as with most things, there are advantages and disadvantages. It is up to councils to provide some balance, and I hope the Government will enable them to do that.

Several hon. Members mentioned the non-renewal of business rate relief. That has been a big issue in the borough of Rochdale—the borough that I share with my hon. Friend the Member for Rochdale (Simon Danczuk). He raised the issue of business rate reliefs. The leader of Rochdale Borough Council, Richard Farnell, has said:

“Almost 1,000 shops in Rochdale will be hit with a £1,500 bill because of the government’s sly move to axe business rate relief for retail premises—sneaked through in the autumn budget.”

That could force several small shops, particularly those already struggling, out of business.

Rochdale, like Cockermouth and York, suffered the floods. Many of the small businesses had only just been set up because of the excellent scheme pioneered by Rochdale Council to reduce business rates for start-ups—many of the shops had not been there very long. People can imagine the demoralisation. I went round the day after the floods, and the shop owners were in tears. They just stood there, surveying their ruined stock. They had been trading for only a few months. Several hon. Members, including my hon. Friends the Members for York Central (Rachael Maskell) and for Workington (Sue Hayman), have made the point again and again about Flood Re applying to small businesses. I would appreciate a response from the Minister on those points. In order to keep our high streets viable, it is important to enable businesses to get a reasonable level of insurance against floods.

My hon. Friend the Member for Ealing North (Stephen Pound) gave us a great verbal tour along Pitshanger Lane. He also highlighted the problems of inward-looking shopping malls and out-of-town shopping. I am sure that everyone would agree that those are real issues for the vibrancy and life of our high streets.

I have talked about the business rate relief issue in Rochdale. One innovation by Rochdale Council has been to provide three hours of free parking in the town centre. Again, that was a Portas recommendation.

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[Mark Menzies]

I thank the Minister for his response.

Motion lapsed (Standing Order No. 10(6)).