Oral Answers to Questions

Debate between Marion Fellows and Lucy Frazer

Thursday 13th October 2022 Commons Chamber

[Marion Fellows (Motherwell and Wishaw) (SNP)]

T6. Given that more than 1 million people are using e-scooters on roads across the UK and the UK transport Bill will seek to legalise them, Guide Dogs Scotland has concerns for the safety of people with sight loss. What plans are there to cap the speed, weight and power of e-scooters, introduce mandatory dock parking and provide a sufficient public information campaign so that the law is understood and those with sight loss feel confident using our streets?

[Lucy Frazer]

The hon. Member makes an important point. We have a number of pilots relating to e-scooters. A lot of people are using them, but we must ensure that they use them safely. When we bring in regulations to ensure that people can continue with that method of travel, we will of course consult widely and discuss how we can do that safely.

Bank Branch Closures

Debate between Marion Fellows and Lucy Frazer

Wednesday 16th March 2022 Commons Chamber

[Lucy Frazer]

I am going to carry on because the hon. Member for Airdrie and Shotts, who secured the debate, made many points and I want to respond to them.

The Financial Conduct Authority has also set out its expectations of firms when deciding whether to reduce the number of their physical branches or the number of free-to-use ATMs. FCA guidance states that firms are expected to carefully consider the impact of a planned closure on their customers’ everyday banking and cash needs.

The hon. Members for Strangford (Jim Shannon) and for Reading East (Matt Rodda) talked about the importance of going into a physical location for those such as the elderly and the disabled. As well as the innovations around mobile and online banking, there are alternative options to access everyday banking services via telephone banking and also, importantly, via the Post Office. The Post Office plays a significant role in servicing people’s everyday banking needs across the UK. The Post Office banking framework allows 99% of personal banking and 95% of business customers to deposit cheques, check their balance, and withdraw and deposit cash at the 11,500 Post Office branches right across the UK. As the hon. Member for Airdrie and Shotts pointed out, it is important that there is somewhere to take that cash, which is why the Post Office provides such an important service.

[Marion Fellows]

Will the Minister give way?

[Lucy Frazer]

I am going to come on now to the point the hon. Lady made about access to cash. Access to cash is one of the services that bank branches and post offices help to deliver, but the Government understand the importance of cash to the daily lives of millions of people across the UK, particularly vulnerable people, which is exactly why we have committed to legislate to protect access to cash.

Last year, the Government consulted on further proposals for new laws to make sure people need to travel only a reasonable distance to pay in or take out cash. The Government’s proposals are intended to support the continued use of cash in people’s daily lives and help enable local businesses to continue accepting cash by protecting deposit facilities. We are carefully considering the responses to the consultation as we develop legislation and will set out next steps in due course. Encouragingly, following the Government’s commitment to legislate, firms are working together through the Access to Cash Action Group to develop new initiatives to provide shared services.

I wish to touch on another way for people to access the banking system in person. The hon. Member for Reading East mentioned banking hubs. The introduction of shared banking hubs is an exciting development. Last year saw the successful pilot of the initiative, with two bank hubs offering counter services run by the Post Office and dedicated spaces for customers to see community bankers from their own bank. The findings of the pilot revealed that, as of October 2021, £4.65 million of cash had been deposited at the two pilot sites. Almost a quarter of local businesses said the pilots meant they no longer needed to close their shop to get or deposit cash. As a result, the two bank hubs have been extended until at least the spring of 2023.

Building on the experience gained in the pilots, last December the industry announced its intention to introduce five more Post Office bank hubs in Acton, Brixham, Angus, Knaresborough and Syston. The bank hubs are a commercial initiative, meaning it is for industry to play a key role in the provision of appropriate facilities for customers.

At the beginning of her speech, the hon. Member for Airdrie and Shotts talked about HSBC’s announcement of the closure of some banks. I reassure her that all the branches that are to close have a post office within 1.5 miles for everyday banking transactions.

[Marion Fellows]

Will the Minister give way?

[Lucy Frazer]

I am going to conclude because I fear I am running out of time.

The Government understand what is at stake here and are working hard to do right by communities up and down the country. Banking is changing in ways to which industry can and should respond but, as I have said, it is also right that the impact of branch closures on people and communities is understood, considered and, where possible, mitigated, so that everyone, whoever they are and wherever they live, continues to have access to the services they need.

Question put and agreed to.

Oral Answers to Questions

Debate between Marion Fellows and Lucy Frazer

Tuesday 13th November 2018 Commons Chamber

[Lucy Frazer]

As I mentioned earlier, we spend £100 million on legal help and we are improving the tribunals service to enable people to access and liaise with judges to improve their process through the court system.

[Marion Fellows (Motherwell and Wishaw) (SNP)]

5. What recent assessment he has made of the effect on the justice system of the UK leaving the EU.

--- Later in debate ---

[The Parliamentary Under-Secretary of State for Justice (Lucy Frazer)]

We laid out our ambition in the policy paper that we produced in August 2017 and again in the most recent White Paper, setting out that we want the closest possible co-operation in civil and family justice matters. We continue to negotiate with the EU on these matters; in the meantime, as a responsible Government, we continue to prepare for no deal.

[Marion Fellows]

The UK currently extradites more than 1,000 people a year to the rest of the European Union using the European arrest warrant. Does the Minister accept that withdrawing from the European arrest warrant would make extraditing dangerous criminals from the UK slower and much more bureaucratic?

[Lucy Frazer]

We are very keen to ensure that we have a good relationship with the EU in relation to security matters going forward. I recently spoke to my Home Office counterpart, who is leading the negotiations on the European arrest warrant. I was pleased to see in the European Council’s negotiating guidelines that:

“The EU stands ready to establish partnerships in areas unrelated to trade, in particular the fight against terrorism and international crime, as well as security, defence and foreign policy.”