Tackling the Digital Divide

Marion Fellows Excerpts

Thursday 4th November 2021 Westminster Hall

[Marion Fellows (Motherwell and Wishaw) (SNP)]

It is a pleasure to serve for the first time under your chairmanship, Ms Ali. I congratulate the right hon. Member for East Ham (Stephen Timms) and the hon. Member for North Devon (Selaine Saxby) on securing this important debate. The right hon. Member for East Ham made an extremely well-informed and helpful contribution. As was mentioned by the hon. Member for West Bromwich West (Shaun Bailey), someone does not have to be in an outlying constituency, such as North Devon or the constituency of the right hon. Member for Orkney and Shetland (Mr Carmichael)—the most outlying in the United Kingdom—to realise that there are problems. The digital divide is UK-wide.

The hon. Member for North Devon said that it is really important that people are online. I think we have all come to that consensus here. Several Members mentioned education, work opportunities and actually being able to access Government services, all of which is important. The right hon. Member for Orkney and Shetland (Mr Carmichael) pointed out that the two Governments in Scotland are, it would be fair to say, doing their utmost to make sure that people across their governing areas are covered. However, there are difficulties with geography and, as the hon. Member for West Bromwich West said, processes.

I want to update the Minister on what the Scottish Government have been trying to do. They are trying to eradicate digital exclusion as best they can. They have made huge moves to get 88% of Scotland online, but serious discrepancies remain. Access sits at only 82% in the most deprived areas and 96% in the least deprived. Access is at 66% for over-60s, whereas it is at 99% for 16 to 24-year-olds, so there is work to be done, and that has been recognised. Across the UK, superfast broadband availability averages 86% in rural areas and 97.2% in urban areas. In Scotland, it averages 73% and 97.5% respectively. Again, there is work to be done.

The picture for gigabit broadband is more positive in Scotland, with 45.4% of households having such speeds compared with 37.5% in England, 71% in Northern Ireland and 29% in Wales. However, the rural-urban divide persists for gigabit broadband in Scotland, too. That needs to be addressed. The Scottish Government and Convention of Scottish Local Authorities—COSLA —have a joint digital inclusion strategy to try to help tackle the digital exclusion in Scotland. They are investing in 4G notspots to ensure greater coverage and investing £463 million in the Digital Scotland superfast broadband programme, which has extended fibre broadband access to more than 950,000 homes and businesses across Scotland.

The Scottish Government and COSLA are also promoting the digital participation charter, which has been signed by 673 organisations. That is important. Each organisation has committed to supporting their employees and people across Scotland to develop the essential digital skills needed to do their jobs, live their lives and use digital services with confidence. Other Members referred to the fact that we need to educate people on how to use digital services. It is as important as rolling out broadband and tackle the other fibre optic issues we have been talking about.

The digital divide may have existed before the pandemic, but it has been exacerbated by it. That is why the Scottish Government have invested in several digital inclusion programmes throughout the pandemic. So far they have invested £25 million for digital inclusion among school-ages children. More than 72,000 devices and over 14,000 connectivity packages have been distributed to learners across Scotland via this funding. That goes over and above the Connecting Scotland programme, which the right hon. Member for Orkney and Shetland mentioned. He has pulled something out of a hat, because I have not read The Press and Journal, but I absolutely get his point. The Scottish Government were aiming to have everything done by the end of the year.

[Mr Carmichael]

I did not honestly expect that the hon. Lady would know the details. I say to her colleagues, perhaps through herself, that the frustration that we have felt in our communities at the moment is from not knowing. It comes from not being told in the first instance and then not being given the explanation. There may well be a reasonable explanation, but not knowing it just leaves us wondering.

[Marion Fellows]

I thank the right hon. Member for his intervention. I assure him that I will try to find out, if I can. I make no guarantees or promises, but I will try. I do not think I can say any fairer than that.

Local authorities in Scotland also bear the responsibility for laptop and digital device provision to students, which is hugely important. In many cases, it is easier to do such things in Scotland through the 32 local authorities and COSLA, because it is more joined up. There has been investment in the Connecting Scotland programme, which helps to provide low-income households with digital devices and support, and the Scottish Government have now increased funding to more than £48 million.

In less than a year, Connecting Scotland has reached 9,000 people who are at clinically high risk, or extremely high risk, from covid-19. That was really important, because of the sense of isolation. As the Scottish National party’s disability spokesperson here at Westminster, I can vouch for the importance of helping deprived people who also suffer from extreme loneliness and physical disabilities to feel part of the community, even if that is done digitally. The Scottish Government are committed to tackling the digital divide in Scotland, and they will continue to do so.

The right hon. Member for Orkney and Shetland referred to the R100 contracts. It is now largely a full-fibre programme, delivering full-fibre connections on the ground while the UK Government are still planning to do so. Will the Minister tell us how far they are getting along? If I talk about what is being done in Scotland, it is not because I think that everything is better in Scotland—though often it is—but because it is useful for other parts of the UK to learn from what we are doing and not to have to start reinventing wheels. The R100 contract delivery will extend beyond the end of 2021. The Scottish broadband voucher scheme will ensure that the 100% superfast commitment is met. The main voucher offers up £5,000 to obtain a superfast broadband connection, and the £400 interim voucher is available to those for whom a R100 contract bill will be delivered after 2021. Again, this work is ongoing.

The SNP is going far beyond the commitment to deliver access to superfast broadband, and a significant proportion of connections are being delivered as full fibre. Such technology will future-proof our connectivity, but Scotland’s topography means that the build is complex and will take time. We all recognise the different geographies and topographies across the UK, but if we are to move forward, it is really important that we get broadband out to everyone as soon as we can.

Despite broadband investment remaining fully reserved to the UK Government, which is where we get the two-Government approach, the SNP Scottish Government have taken by making substantial investments in Scotland’s digital infrastructure in order to improve coverage. The Scottish Government are committed to tackling the digital divide and will continue to do so. Will the UK Government do more to match Scotland’s digital ambitions and deliver key funding to tackle the digital divide? Will the Minister confirm that Scotland will receive its fair share of the £5 billion earmarked by the UK Government for investment in gigabit-capable infrastructure in order to carry out these ambitions? The SNP Scottish Government have chosen to focus on delivering technology that will underpin economic growth and connectivity for decades to come.

I have quoted several figures, but it is really important to think of the people behind the digital divide—the people who suffer because of it and who cannot be as ambitious as some of us are. It sometimes seems like a first-world problem when we complain about things such as not being able to get superfast broadband, but it is very difficult when someone is disabled and housebound and does not have the cash to buy digital equipment. If the UK Government are serious about levelling up, they must look at this issue in full, and commit to ensuring that those who have suffered throughout, before and after the pandemic have access to proper, good-quality broadband and digital equipment to help them grow and prosper.