Oral Answers to Questions
Debate between Margot James and Patrick Grady(5 years, 8 months ago)
Commons ChamberRead Full debate Read Hansard Text Read Debate Ministerial Extracts
Patrick Grady (Glasgow North) (SNP)
When are the Government going to crack down on ticket reselling websites? A constituent of mine was scammed by being charged over £600 for tickets that should have cost £130 at the box office. Viagogo refused to take any responsibility even though it facilitated and profited from this rip-off transaction. The Government have to haul these companies in and get it sorted out.
Margot James
I can assure the hon. Gentleman that we have taken many measures to bring these ticketing companies into better standards. StubHub, GetMeIn and Seatwave have all complied with the law during discussions with the Competition and Markets Authority. Unfortunately, Viagogo has, for the second time, refused to do so. The CMA announced yesterday that it will be undertaking proceedings for contempt of court against Viagogo. I would urge all Members to make their constituents aware that there are alternatives to Viagogo and that they should use them.