Business of the House

Lucy Allan Excerpts

Thursday 1st December 2022 Commons Chamber

[Penny Mordaunt]

The hon. Gentleman raises an important issue. I understand the BEIS Secretary of State made some announcements earlier this week and has met those companies to ensure that they are doing the right thing. I will ensure that he has heard the hon. Gentleman and that he will get in touch with him on the specifics of how we can ensure that those direct debits are not, through this means and others, being kept artificially high.

[Lucy Allan (Telford) (Con)]

Many of my Telford constituents depend on Arriva buses to get to work, college or important appointments, and they are frequently let down. Hundreds of residents have contacted me to tell me about cancellations, delays, being left standing in the rain, being late for work, missing appointments and having to take taxis at their own expense, something they cannot afford. The bus service in Telford is not fit for purpose and we need urgent action. I am meeting Arriva on Monday, but I ask the Leader of the House for an urgent debate on the performance of Arriva buses to ensure that everything is done to improve the situation, which is making the day-to-day lives of my constituents and people across the country so difficult.

[Penny Mordaunt]

I am very sorry to hear again about this ongoing issue in my hon. Friend’s constituency. We recognise how important bus services are to people, which is why we have provided more than £1 billion in support to local authorities to help deliver bus service improvement plans. The next questions to the Department is not until 19 January, so I will write to the Secretary of State on her behalf and ask the Department to check in with her following her meeting with the bus company. I thank her for her tenacity and her determination to ensure that her constituents have a decent bus service.