Independent Water Commission

Debate between Louise Jones and Steve Reed

Monday 21st July 2025 Commons Chamber

[Steve Reed]

The new regulatory regime will allow for much closer supervision of the water companies, and will be able to intervene much earlier if there is any sign of those companies failing to invest in the priorities that they have committed to invest in.

[Louise Jones (North East Derbyshire) (Lab)]

Just this morning, I was absolutely disgusted to see reports of a sewage leak in the River Hipper in my constituency, so I welcome the Secretary of State’s ambition to tackle this issue. That leak is particularly galling, because it comes after massive hikes to the bills of those who, like myself, live in North East Derbyshire. Can the Secretary of State explain how the new water ombudsman will help us when we seek to challenge unfair bills?

[Steve Reed]

People will have the right to go to the ombudsman to take up complaints such as that one, or any other complaint. Previously, there was no statutory ombudsman that water customers could have recourse to when they faced problems. We will bring one in, and it will operate alongside the much-increased levels of compensation that we have already introduced through the Water (Special Measures) Act 2025, which my hon. Friend supported.

Independent Water Commission

Debate between Louise Jones and Steve Reed

Wednesday 23rd October 2024 Commons Chamber

[Steve Reed]

The commission will look at identifying a model of appropriate and effective regulation for precisely the reasons my hon. Friend outlines.

[Louise Jones (North East Derbyshire) (Lab)]

My constituents in North East Derbyshire are rightly disgusted that water bosses received over £41 million in bonuses and other incentives under the previous Conservative Government. Can the Secretary of State assure me that every penny of my constituents’ hard-earned money will be spent where it is needed?