(13 years ago)
Lords ChamberThe experience within the NHS is that people go to law only because they feel that that is the only way in which they are going to get some clarity into what has actually happened.
I am sorry; I hear someone behind me saying that that is not so. My experience in my 12 years of leading the national consumer organisation representing patients in the NHS was that that was precisely the circumstance in which many people went to law. They went to law because they wanted to get the information. That was the fact, and I suspect that that is the reality.