Wednesday 10th July 2019

(4 years, 10 months ago)

Lords Chamber
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Baroness Buscombe Portrait Baroness Buscombe
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My Lords, where that is possibly the case, as the noble Baroness rightly said, it is important that we approach each and every case carefully on a case-by-case basis. Each case appears to be different. We do not intend to penalise people who have been duped by others; that is, those who have honestly received benefits incorrectly. We do all we can to support those people throughout the process, working closely with the CPS.

Lord Tomlinson Portrait Lord Tomlinson (Lab)
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My Lords, when the Minister repeated the Statement, she referred to the BBC relying on “unverified anecdotes”. That sounds remarkably complacent—particularly given that, in her answer to her noble friend, she said that 1% was about right for the level of fraud. Will she give us her estimate if we cannot rely on the BBC’s figures?

Baroness Buscombe Portrait Baroness Buscombe
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My Lords, I am amazed if the noble Lord seeks to rely too heavily on the BBC. I am grateful that he is asking me, acting as a Minister for the department. To date we have received around 42,000 fraud referrals from staff relating to potentially fraudulent advance claims, and there have been around 4.4 million claims for universal credit; I say that because it is important to put this in context. As my noble friend said, this equates to less than 1% of claims taking out a fraudulent advance. We are unable to break this down to jobcentre level, but we know that the majority of those claims, 55%, are in the north-west. However, we are seeing an increase in the north-east, 14%, and the Midlands, 12%. This is entirely unacceptable, of course, so we are looking at the whole system at the moment to see what we can do to improve the situation.