Border Force: Heathrow Airport Debate
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Lord Rosser
Main Page: Lord Rosser (Labour - Life peer)Department Debates - View all Lord Rosser's debates with the Department for International Development
(6 years, 1 month ago)
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Lord Rosser (Lab)
My Lords, the figure that the Minister gave of 95%, I think, covers all terminals at Heathrow and the whole day. The biggest problem of delay is at terminals 4 and 5 during the peak summer months and at specific periods of the day. The figure then is nothing like 95%. Can the Government now give us relevant figures on the percentage of non-EEA passengers arriving at Heathrow terminals 4 and 5 in the peak summer months during the periods when those terminals are at their busiest who experience delays exceeding the service level agreement, which I think is the information that my noble friend Lord Blunkett would like?
Baroness Williams of Trafford
The reason I have not given the noble Lord those figures is because I cannot give them. We are certainly looking through the aviation strategy to provide improvements and looking at the service level agreements that we have made.