Tuesday 14th November 2023

(5 months, 3 weeks ago)

Lords Chamber
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Lord Ranger of Northwood Portrait Lord Ranger of Northwood (Con) (Maiden Speech)
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My Lords, I rise with equal measures of pride and humility to have this opportunity to speak in your Lordships’ House for the first time. I begin by recognising the long history of this Chamber and the immense warmth and greeting I have felt from noble Peers from all sides of the House. I thank the officers and staff for everything they have done to make me feel so welcome. I have great confidence that this warmth will remain a constant support for my time in this place.

I am also grateful to my noble friends Lord Howard of Lympne and Lady Verma for introducing me into the House this summer, and for their encouragement and guidance over the last 20 years as I have made my way from political campaigner to London mayoral adviser and eventually to this place.

I appreciate that no individual’s journey is easy, and I congratulate the right reverend Prelate the Bishop of Newcastle and my noble friend Lady Owen on their maiden speeches and their journeys. As a proud British Sikh, a born and bred Londoner, a Conservative and, yes, a Tottenham Hotspur fan, I must say that I have had my own path and its various ups and downs.

I thank my wife Sigita for her ongoing support and patience and the daily inspiration and love I receive from our two young boys, Rajveer and Amrit. I am standing between them and bath-time at home at the moment. But, of course, I stand here also on the shoulders of my parents and grandparents and the challenges they overcame: living through post-partition India, building new lives in different parts of the world and showing how to deal with prejudice. The dignity and values that they instilled in me are a huge part of why I am here today.

I want to recognise my grandfathers. Sardar Jodh Singh Ranger, born in 1913 in Harial, later to be in Pakistan, moved to Mombasa, Kenya in 1948 and worked in the docks of east Africa. He pooled his savings and bought a petrol station in 1966, which he ran day and night for almost 20 years. After sending my father to the UK in 1968, he followed with my grandmother in 1984. My maternal grandfather, Sardar Gurnam Singh Sahni, was born in 1927 in Rawalpindi, later to be in Pakistan. From an early age he followed his father, Ajeet Singh Sahni, into local politics. At the age of 15 he became the general secretary of the Rawalpindi Student Congress, becoming president in 1944. He moved to the UK in 1961 and, as a man who really valued his community, he established the first Indian newspaper in the UK, the Punjab Times, in 1965. He then served 10 years as president of the central UK gurdwara. Their love and guidance are greatly missed.

In my own case, I am delighted to have joined the cohort of turban-wearing noble Lords: my noble friend Lord Suri, who I see in his place, and the noble Lords, Lord Sahota and Lord Singh of Wimbledon. I recognise them for what they have achieved for this country and for their communities, but it also fills me with great pride to be the first British-born turban-wearing Sikh to sit in this House. In a world where we are still fighting wars over religious differences, I hope that this country —my country, modern Britain—can act as a beacon as to how diverse cultures, religions and even political values can sit and work together in peace to achieve progress.

I welcome the gracious Speech. During the last 25 years, my career has enabled me to play a part, in some small way, in the technological change that we see around us. I note my registered interests: my board membership of techUK, my membership of the West Midlands tech and digital advisory board, and my position as a senior executive at Atos.

I have been fortunate to be involved in projects, programmes and policies that have delivered innovating public services. In 2003, as part of the team that delivered the Oyster card for London, I saw at first hand the application of contactless technology in a western society for the first time. It was our first brush with e-money, an early example of personal digital data being captured en masse and, yes, the first time people had to totally trust the machines. This project changed my perspective on the power of good tech delivery. In the proceeding years, I sought out roles that would harness innovation and deliver positive outcomes and societal change.

When invited in 2008 by my friend Boris Johnson to join him at City Hall as his transport adviser, I started by establishing the London Electric Vehicle Partnership, paving the way for London to become an early adopter of EVs. We also delivered the most user-friendly and app-enabled cycle hire scheme, and returned the iconic Routemaster bus with a 21st century design and the latest hybrid technology, championing cleaner air for London. I also convinced the mayor to establish the office for digital London, because it was becoming ever clearer that we were on the cusp of a generation-defining industrial change—the beginning of the digital era.

During the last decade, we have witnessed the initial phase of digital transformation in UK public services. This means that today, if you want to renew your passport, pay your council tax or update your driving licence online, you can. But something is missing: the user experience does not feel integrated or elegantly designed. Yes, I can use my NHS app and manage my income tax digitally, but I need to visit different websites and applications to do so. That is because services are designed around the way government is organised; they are not yet citizen-centric.

Let us contrast this with our experience as consumers. Our interactions with the mega digital behemoths such as Apple, Google or Amazon feel effortlessly intuitive and joined up. These service providers already know us and what we might need, and are an example of what great user-centric experience looks like. They are the benchmark and opportunity for public services over the next decade and beyond.

We are all aware that the future of digital is brimming with opportunity, but I also know from my time in industry that, in the years ahead, what we debate and decide in this Chamber will need to sit alongside what tech businesses around the world decide to do. I humbly suggest that this House will need to do ever more to be relevant in the fast-moving digital world and to ensure we retain that most valuable of commodities, public trust, in our ability to generate legislation that is relevant and inclusive.

We will need to inform about the capabilities of digital technology, promote the opportunities it brings and, yes, protect from the risks—the potential of information overload and the loss of privacy, and the need to ensure cybersecurity for our online and offline lives—as well as maintaining control as we create and deploy technologies such as AI.

As I look forward to playing my part in this House, I see on the horizon the emerging challenge of how we will help shape a fast-moving digital society that can be fair, inclusive and secure, and will hopefully mean that my children and, God willing, their children will look back and say that we protected and advanced society when faced with our greatest moment of technological migration—when society transformed and we helped build a better future for us all.