(2 years ago)
Lords ChamberIf the noble Lord’s position is that the EU is acting in bad faith, the United Kingdom, if it takes that view, is perfectly entitled to use the procedures set out in the protocol of independent arbitration—if it does not like that, it can go to the Court of Justice—to resolve any dispute. What the United Kingdom cannot do is ignore the dispute resolution mechanisms that are set out in the protocol and simply make an assertion that it thinks there is no good faith. Indeed, I had not understood it to be the position of the Government at the moment that there was no good faith. They are about to enter into negotiations.
My Lords, it is certainly my understanding that the negotiations are being undertaken in good faith on both sides, and it would be useful to have that confirmed by Ministers when they reply.
There are a few issues here, but I say first that it is very helpful to have the noble Lord, Lord Dodds, make his contribution on his concerns about chapter 10 of the protocol, because sometimes our discussions can get a little philosophical—that may be the wrong word—and it is very helpful to have them grounded in reality. His view is that he does not want a scheme that is any different to that which exists in the rest of the United Kingdom. That is understood and we know why he thinks that. We may not feel that it is realistic in the circumstances that we find ourselves in after Brexit, but there are most certainly good prospects to negotiate, come to agreement and perhaps find exemptions that would give him close enough to what he needs to be able to move us forward and give clarity and certainty to businesses in Northern Ireland, which is surely what we all want to see.
I am worried about the potential for retaliatory measures should Clause 12 of the Bill come into force. We know that this is something the EU is deeply concerned about. That does not mean that we cannot negotiate a much better position for ourselves, but there is the prospect of some form of retaliatory measure being forthcoming from the EU. I would like to know from the Minister what assessment has been made of the potential for this—although I am not quite sure which Minister to address my gaze to on this.
(2 years, 9 months ago)
Lords ChamberI shall quickly speak to Amendment 39, in the name of my noble friend Lord Ponsonby, which seeks some assurances from the Minister on how this will work in practice. We accept the good intentions of the Government in this, and we welcome Ministers making it clear that they understand that not everyone is going to be able to use online procedures and some may feel that assistance in starting or progressing their case is needed. We support the extension of digital procedures, but we think it is very important that users receive an equal service no matter which channel they engage through.
We know that, despite the best intentions of everybody involved, everyday pressures on the ground can sometimes conspire to make unavailable the assistance that, ideally, we would all like to see, or to not deliver it in an appropriate way. We have tabled this amendment because we want assurances from the Minister about provision for digitally excluded people. Research from Lloyds Bank indicates that some 16% of the population do not have the skills to participate digitally. I have colleagues on the Labour Front Bench whom I frequently assist with Divisions, so I do hope they never find themselves subject to these procedures. It is not always obvious, though, who is going to need this support—I am not going to name names. Those who, ordinarily, might be able quite easily to access services online might struggle when dealing with complex issues because they are at a time of extreme crisis in their lives. Others, I am sure, could take great advantage of being able to complete processes digitally. We need to be confident that we are not putting in place systems that leave some individuals disadvantaged.
In Committee in the Commons, there was a long discussion about this issue, whether the definition in the Bill of those who need support was sufficient, and whether paper-based processes should be available on demand. Can the Minister assure us that a user-centred approach will be taken at every stage and in every case, so that the means of engagement is always appropriate to the individual and is offered, rather than that which may be most convenient for the service provider?
I am slightly nervous about the emphasis on the service seeking to direct as many users as possible through primary digital channels and this becoming the priority for the service, even when an individual may not feel completely comfortable with that approach. I know that during earlier stages of the Bill, Ministers have been as reassuring as possible on these points, but we still need more reassurances about the practical reality. Perhaps the Minister can say how he intends to monitor implementation of these measures, so that we can make appropriate interventions should the need arise.
My Lords, the Minister rightly said that his Amendment 38 is a modest one, but this group of amendments raises more general concerns, as the noble Baroness, Lady Chapman, has just explained.
The noble Lord, Lord Deben, may be interested to know, in the light of his earlier observations, that Clause 19 gives the Minister a power to make rules that require that specified kinds of legal proceedings “must” be conducted, progressed or disposed of by electronic means. The Minister could say, in principle, that all cases in the Court of Appeal of a civil nature will not be conducted by oral hearings; they will disposed of by pressing a button on the computer, and the judge will then decide. That is quite a remarkable power, the noble Lord may think.