Restaurants: Service Charge Debate

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Restaurants: Service Charge

Lord Palmer Excerpts
Monday 30th November 2015

(8 years, 5 months ago)

Lords Chamber
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Earl of Courtown Portrait The Earl of Courtown
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The noble Lord is quite right that some of these tipping practices are not as they should be. The code of practice brought in in 2008 listed a number of areas where tipping practices should be adhered to, such as making sure that all members of staff and all customers are aware of those practices. We will be looking at all the issues raised in the consultation, which finished on 10 November, and in time we will come to a decision on what we should do.

Lord Palmer Portrait Lord Palmer (CB)
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My Lords, does the noble Earl not agree that, particularly bearing in mind the advent of the national living wage, tipping and service charges are completely outdated in 2015?

Earl of Courtown Portrait The Earl of Courtown
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My Lords, as the noble Lord knows only too well, if one has a pleasing experience at any restaurant, whether in your Lordships’ House or elsewhere, it is only fair to tip at the right time.