Police: Emergency Calls

Lord Paddick Excerpts

Thursday 22nd March 2018 Lords Chamber

Asked by

[Lord Paddick]

To ask Her Majesty’s Government what action they are taking to improve police force response times to emergency calls.

[Lord Paddick (LD)]

My Lords, I beg leave to ask a Question of which I have given private notice.

[The Minister of State, Home Office (Baroness Williams of Trafford) (Con)]

My Lords, no one in need of urgent help should have their emergency call unanswered. While answering 999 calls is an operational matter for the police, we have maintained protection for police spending so that forces have the resources that they need to carry out their important work. It is for the police to determine how best to allocate their resources and manage their communications with the public.

[Lord Paddick]

My Lords, today Her Majesty’s Inspectorate of Constabulary and Fire & Rescue Services has highlighted major concern that policing is under significant stress.

“About a quarter of forces are all too often overwhelmed by the demand they face”,


and are not meeting the one-hour standard for responding to 999 calls that require an immediate response, with one force taking an average of 14 hours to respond to such calls. Although these calls are not those where life is immediately in danger, they include domestic assaults where a partner has left the scene but could return at any moment, a category of call that has increased by 88% over the past year.

This week, the UK Statistics Authority ruled that the Government misled the public with the claim of an extra £450 million for local forces when, in fact, central government funding is falling in real terms—and has been for years. Would today, as we remember the sacrifice of PC Keith Palmer, be a good day for the Government to finally admit that the police service is now underfunded and say that they are going to increase central government funding for the police service?

[Baroness Williams of Trafford]

I first join the noble Lord in remembering today the sacrifice that Keith Palmer made to protect people in the Palace of Westminster. There will be a memorial in, I think, about 20 minutes’ time in Westminster Hall to remember the attack a year ago. The MPCC and the APCC called for £440 million of extra funding in 2018-19, with additional counterterrorism funding and increases in council tax precepts on top. They wanted this funding for an extra 5,000 front-line officers for proactive policing by 2020. The funding increase for next year is made up of main government grant, protected at flat cash; up to £270 million from increase in council tax precept income; a £15 million increase in counterterrorism police funding; and a £130 million increase in national priorities, mostly special grant, for exceptional costs and technology. On the point about domestic violence, I totally agree with the noble Lord. We have provided £11 million through the police transformation fund to support new police interventions to tackle domestic abuse, with a focus on early intervention and prevention.