Trains: Punctuality

Lord Morse Excerpts

Monday 20th April 2026 Lords Chamber

[Lord Hendy of Richmond Hill (Lab)]

Of course, the irony of my noble friend’s journey to Fowey last week is that it was the private sector train company that failed to supply the sandwiches to him. It is a serious point and his complaint has been well aired, because he wrote to me, he wrote to the managing director of the train company, I think he wrote to the Secretary of State and he has now raised in the House of Lords that the trolley did not have any sandwiches on it. It is a valid point that the customer offer which is made to people should be reliable, and a five-hour journey without anything to eat is not much fun. I hope he got a drink though.

[Lord Morse (CB)]

I have a very brief question, because I know we are supposed to be brief. Does the Minister think that the quality of our transport services is helping us to deal with the problem of underemployment in this country, or is the idea of having to use the transport system a further disincentive to go into work?

[Lord Hendy of Richmond Hill (Lab)]

It is a very reasonable point. People should be able to rely on public transport, particularly those who do not have access to a car of their own. One reason why I am so passionate, and the Government are passionate, about good performance on the railway, and indeed on the rest of the public transport system, is so that people can rely on it to go to work and create economic growth in this country.