Universal Credit

Lord McKenzie of Luton Excerpts

Thursday 9th March 2017 Lords Chamber

[Lord Henley]

My Lords, the right reverend Prelate is right to draw attention to the problems some people have in knowing how the system works. He will find that how work coaches explain the administration of universal credit to people coming to them is completely different from how it used to operate. I recommend that the right reverend Prelate takes an opportunity to visit one of his local jobcentres to see how it works in practice. He might find that things have moved on a great deal since, say, his time in the diocese of Sheffield. If he wishes to take up my offer, I will be more than happy to make the arrangements.

[Lord McKenzie of Luton (Lab)]

My Lords, is it not the case that it is not just the architecture of universal credit that is creating problems but its administration, as the Select Committee in the other place determined? I understand that, when asked about the sometimes fractious relationship between the DWP and the Treasury over universal credit, the noble Lord’s predecessor said that,

“there were times when one’s view about the Treasury was totally unprintable”.

Does the current Minister have any such inhibitions?