Covid-19: Businesses and the Private Sector

Lord McConnell of Glenscorrodale Excerpts
Thursday 21st May 2020

(4 years, 6 months ago)

Lords Chamber
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Lord McConnell of Glenscorrodale Portrait Lord McConnell of Glenscorrodale (Lab)
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My Lords, I declare my interests as recorded in the Lords’ register. I thank the noble Lord, Lord Dobbs, for initiating this debate: it is a fantastic opportunity to recognise the significant role of the private sector in the Covid-19 pandemic crisis. Perhaps even more important is the critical role of the energy and creativity of the private sector in the economic recovery that must surely follow. I shall raise two points that perhaps add to the many points that have been made by noble Lords during the debate.

First, I want to recognise the fact that companies and firms have been far ahead of government in this country in relation to the sustainable development goals. They have seen their potential for the management of risk, for building greater resilience in supply chains and development, and for securing sustainable economic development both at home and abroad. I hope the Government will take that on board in looking towards an economic recovery that is more sustainable in the future, and that has the sustainable development goals as part of the framework for building the sorts of partnerships that will be required.

Secondly, I want to make a point about consumers. This crisis has highlighted, perhaps as never before, the disgraceful way that some companies treat those who are applying for refunds—whether it is airlines and holiday companies, as in this case, or others. Will the Government include in their review of actions after this crisis the question of whether new consumer rights are needed to ensure that people are better protected in future?