Electronic Payment Devices

Debate between Lord Mackenzie of Framwellgate and Baroness Vere of Norbiton

Tuesday 19th March 2024 Lords Chamber

[Baroness Vere of Norbiton (Con)]

I agree with my noble friend. That is something that the FCA should take from this, and it needs to feed back into the work that we know that EY, in conjunction with UK Finance, is doing on accessibility at the moment. If they are not talking about “inclusive by design”, then I think they are going wrong.

[Lord Mackenzie of Framwellgate (Non-Afl)]

My Lords, is the Minister aware that, on one of her rare visits to London, my wife had her credit card stolen? I monitored the use of the card and did not report it to the police because the thief was spending less than she was.

[Baroness Vere of Norbiton (Con)]

One should always report these matters to the police.

E-bikes

Debate between Lord Mackenzie of Framwellgate and Baroness Vere of Norbiton

Tuesday 11th July 2023 Lords Chamber

[Baroness Vere of Norbiton (Con)]

This Government are not a great fan of banning things, but we do need to think very carefully about e-scooters on our roads. As my noble friend will know, it is illegal to ride a private e-scooter on a public road—it has always been, and it remains, illegal. When parliamentary time allows, we will bring in legislation for micromobility which will cover private e-scooters, but it will also provide a licensing framework for the rental micromobility operations which are currently in trial across the country.

[Lord Mackenzie of Framwellgate (Non-Afl)]

My Lords, I have twice witnessed the same man riding up and down Whitehall—of all places—backwards on a cycle. At first, I thought it was a circus act, but then I saw him come the other way. Not once have I seen a police officer even take any notice of him. I cannot understand it, for the life of me. If we are accepting this sort of behaviour, what chance has the average motorist? We now have a full complement of police officers, and they really should be doing their job.

[Baroness Vere of Norbiton (Con)]

I do not really know how to respond to that. I was trying to think whether riding backwards was somehow riding carelessly, and it may well be, but, obviously, I did not see the gentleman. The noble Lord is absolutely right: it is a question of enforcement and the police should be encouraged to enforce our road laws properly.

Great British Railways

Debate between Lord Mackenzie of Framwellgate and Baroness Vere of Norbiton

Wednesday 28th June 2023 Lords Chamber

[Baroness Vere of Norbiton (Con)]

The Government are investing record amounts in the railways. In control period 7, between 2024 and 2029, we will be investing £44 billion in infrastructure. Obviously I cannot comment on specific schemes at this time, as the RNEP will be published which will set out which enhancements we are able to prioritise.

[Lord Mackenzie of Framwellgate (Non-Afl)]

My Lords, as a regular champion of LNER on the north-east coast, a nationalised rail company run by the Minister’s department, can I ask whether there has been any assessment by the Government of why this train company appears to be head and shoulders above all other privately run train companies in the UK in public acclaim?

[Baroness Vere of Norbiton (Con)]

There are so many factors involved in looking at comparative performance between the different train operating companies, and the Government publish as much data as they can. I pay tribute to staff at LNER, and agree that it offers a great service. However, I took a train up to Norwich last week, and I had great service on that too.

West Coast Main Line

Debate between Lord Mackenzie of Framwellgate and Baroness Vere of Norbiton

Wednesday 2nd November 2022 Lords Chamber

[Baroness Vere of Norbiton (Con)]

I am grateful to the noble Lord for his kind words, and I am sorry only that I am not the Rail Minister, who is my honourable friend Huw Merriman in the other place. As noble Lords may know, he is the former chair of the Transport Committee, so he knows his onions. On Avanti, the noble Lord is right: as I have said many times, we are not content with the service provided. We are content that a plan is in place, and it is being scrutinised as it is being implemented. Avanti remains on probation, and the operator of last resort remains an option, of course.

[Lord Mackenzie of Framwellgate (Non-Afl)]

My Lords, the Minister will recall that I praised the LNER east coast service last week, and I was supported by the noble Lord, Lord Palmer. The Minister agreed that the quality of staff was important, but she also said that nationalisation was not the solution to the problem on the west coast, as described by the noble Lord, Lord Snape. Has the Minister made an assessment of the management and provision of the services on both sides of the divide in the country to determine why a parallel service working on one side is managed far better by her department than a similar operator in the private sector? Is this due to poor investment, bad management or excessive dividend payments?

[Baroness Vere of Norbiton (Con)]

My Lords, the train network is extremely complicated, and it is not a homogenous system. That is why the performance of the train operating companies is subject to independent adjudication, which is really important. The Government will take their performance into consideration when they come to any future decisions.

Great British Railways

Debate between Lord Mackenzie of Framwellgate and Baroness Vere of Norbiton

Tuesday 25th October 2022 Lords Chamber

[Baroness Vere of Norbiton (Con)]

My Lords, I cannot agree that those Bills are no good to anybody. I think that the Energy Prices Bill will be warmly welcomed by consumers across the country.

Some legislation is needed for rail reform. However, it should also be noted that we can deliver an enormous amount of what we have promised without legislation. These are things such as workforce reform, increasing competition within the system, improving the ticketing system, starting local partnerships, and, most importantly, the long-term strategy for rail. This will set out the 30-year vision that will be taken forward by Great British Railways. We are making good progress and will bring the legislation forward as parliamentary time allows.

[Lord Mackenzie of Framwellgate (Non-Afl)]

My Lords, for years I have used the east coast main line, at present run by LNER. Will the Minister join me in congratulating LNER on improving services? It is very efficient now after the pandemic—which was a difficult period, obviously, but it is back to optimum efficiency. A lot of it is due to the pleasant nature of, and service provided by, the staff, and, of course, an improved menu. LNER is of course run by the Department for Transport. Does this not provide fairly solid evidence and clear proof that a railway can operate efficiently while publicly owned?

[Baroness Vere of Norbiton (Con)]

I agree with the noble Lord that staff are absolutely key. We have some very hard-working staff across the system. We need to ensure that those staff are in place to serve passengers where they are absolutely needed. It is the case there are some very outdated workforce practices within the railway system, which need to be upgraded so that we can offer a modern, seven day a week service. However, I say to the noble Lord that it is about simplification of the system, not nationalisation.

Bus Improvement Plans

Debate between Lord Mackenzie of Framwellgate and Baroness Vere of Norbiton

Tuesday 8th March 2022 Lords Chamber

[Baroness Vere of Norbiton (Con)]

I am trying to piece that all together. I think that what the noble Baroness refers to as the first wave is perhaps the places we mentioned in the levelling up White Paper. Those were just indications of the places we believed had strong enough BSIPs to merit investment allocation; further places for investment are still under consideration. We have been working very hard on reviewing and understanding the plans we have received. I have to be honest: some are absolutely excellent, and others need a bit of work. We are now approaching the stage where the Minister will make the spending decision, and we anticipate that the places announced in the levelling up White Paper will be included, as will many other places.

[Lord Mackenzie of Framwellgate (Non-Afl)]

My Lords, this Question is fundamental to the levelling up agenda. In certain areas of the north-east, for example, buses are so infrequent that they fail to meet the needs of the public and are therefore not used. This compares poorly with, say, London, where public buses are very frequent and obviously very well used. Does the Minister therefore agree with me that the provision of a more frequent bus service will increase usage by meeting the needs of the public and thereby increase revenue and mitigate the costs?

[Baroness Vere of Norbiton (Con)]

How could I disagree with that? That is absolutely right, but there are lots of factors in terms of increasing frequency, and part of that involves local authorities putting in bus priority measures so that buses can make it through congested areas. The noble Lord mentioned the levelling up White Paper and the importance of buses in that regard. I have to agree. We did say that by 2030, local public transport connectivity across the country will be significantly closer to the standards of London. We mean that, and this is a good step along the way.

E-scooters

Debate between Lord Mackenzie of Framwellgate and Baroness Vere of Norbiton

Tuesday 8th February 2022 Lords Chamber

[Baroness Vere of Norbiton (Con)]

My department is currently considering how best to capture and publish the information that we are gathering from the trials. We hope to make progress on potential new primary powers. I cannot give my noble friend a deadline, but suffice it to say, at this stage, that we have a large team working on all the different elements to enable us to bring forward a legislative framework.

[Lord Mackenzie of Framwellgate (Non-Afl)]

My Lords, having witnessed the increased use of e-scooters in London recently, I am irrevocably drawn to the conclusion that this is a catastrophe waiting to happen. I have witnessed almost every rule of the road being breached, including reckless and careless driving, excessive speed, lights being jumped, riding on footpaths and use without lights. Can the Minister advise the House of the number of e-scooter accidents and prosecutions that have taken place in London since e-scooters have been legalised and why was the opportunity missed to offer advice and guidance in the redraft of the Highway Code?

[Baroness Vere of Norbiton (Con)]

I might swerve the Highway Code question because I think I have gone as far as I can in the answer to the noble Baroness, Lady Randerson, but I will slightly push back on what the noble Lord is saying because it is a bit concerning. A number of people have bought these scooters and obviously we want them in due course to be able to ride them safely. We will not be able to do that for all e-scooters or, indeed, for all riders but it is clear to me that people see them as an attractive alternative mode of transport. The key here is to legislate accordingly and that is what we are very much focused on. The noble Lord asked about safety stats. I can say that for the year to June 2021, the Metropolitan Police recorded 496 incidents of injury with e-scooters versus 25,666 where it was any vehicle.

Railways: East Coast Main Line

Debate between Lord Mackenzie of Framwellgate and Baroness Vere of Norbiton

Wednesday 3rd November 2021 Lords Chamber

[Baroness Vere of Norbiton (Con)]

I thank my noble friend for raising this. She is absolutely right: Great British Railways is one of the ways in which we can ease the transition from one timetable to the next, and minimise the risks to delivering the services that passengers want and—as we know from demand figures—need. When Great British Railways is established and we bring together the ownership of the infrastructure, consideration about fares, timetables, and planning of the network under one roof, it will bring much greater benefits for the passenger and much greater accountability.

[Lord Mackenzie of Framwellgate (Non-Afl)]

My Lords, I am a regular passenger on the new Azuma train on the excellent east coast line. When the private franchise is removed from time to time, the Government become the owner of last resort, yet the service appears to remain excellent and actually, I understand, makes a profit. Given that, does the Minister agree that it matters not who owns and controls the service, for it is the skilled, excellent, customer-friendly staff on the trains and in the call centres who make the difference and govern the high quality of the service?

[Baroness Vere of Norbiton (Con)]

I agree that the staff are absolutely crucial. They provide an outstanding service on LNER, which is why it is doing pretty well at the moment. However, I do not agree that rail services should be nationalised as a whole. The proposals put forward in the Williams-Shapps plan for rail keep the best elements of the private sector, with new contracts for passenger operators and strong incentives to run very high-quality services.

Human Rights at Sea

Debate between Lord Mackenzie of Framwellgate and Baroness Vere of Norbiton

Tuesday 22nd June 2021 Lords Chamber

[Baroness Vere of Norbiton (Con)]

In terms of what the UK is doing, in the first instance, we are showing leadership in the area. The Maritime and Coastguard Agency makes well over 1,000 stops every year in UK ports to check that vessels and the seafarers on them are in compliance with both international and domestic law. Where we find things that are not in compliance, we are able to share that information with other ports around the world. We continue to discuss enforcement with our international partners because it is important that these international laws, which have been agreed, are enforced effectively.

[Lord Mackenzie of Framwellgate (Non-Afl) [V]]

My Lords, I recall as a young student of law, many years ago, the late-19th century case of R v Dudley and Stephens. This involved a shipwreck that caused a number of sailors to take to a lifeboat. As a result of hunger and thirst, they alleged that it was necessary to kill and eat the young cabin boy in order to survive. The common law defence of necessity succeeded at their trial but was reversed on appeal. Does the Minister think that, if the facts were repeated today, the cabin boy’s human rights to life would still trump those of the starving crew?

[Baroness Vere of Norbiton (Con)]

Oh, my Lords, with modern standards for lifeboats and search and rescue, I would very much hope that such a situation would not arise today. The shipwrecked seafarers would be rescued long before any decisions would need to be taken on who to eat. Modern-day search and rescue services are equipped with an astonishing range of technologies that aid both in alerting the rescue services that there is an issue and in locating persons in distress or potential distress.