Healthwatch England

Lord Lansley Excerpts
Tuesday 26th April 2016

(8 years, 7 months ago)

Lords Chamber
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Lord Prior of Brampton Portrait Lord Prior of Brampton
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I disagree. I had a private sector background when I became chairman of the CQC, I might add, so perhaps I am slightly biased in this regard. Having a mix of people from all different backgrounds, whether private, public or voluntary sector, is a very good thing.

Lord Lansley Portrait Lord Lansley (Con)
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My Lords, would my noble friend the Minister agree with me, as one who was responsible for the creation of Healthwatch, that there is a powerful rationale for its close working relationship with the CQC? The CQC needs to listen to the patient voice in the exercise of its responsibilities, and Healthwatch benefits significantly from being able to trigger action by the CQC where it finds that things are going wrong.

Lord Prior of Brampton Portrait Lord Prior of Brampton
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I agree with my noble friend. Healthwatch has two principal roles: first, to gather intelligence locally, which it can then feed into the CQC and its inspections; and secondly to be the strong voice of patients at a national level.