Unpaid Carers

Lord Laming Excerpts

Wednesday 15th October 2025 Lords Chamber

[Baroness Blake of Leeds (Lab)]

I thank my noble friend for her long-standing commitment to the cause of unpaid carers and for contributing to strengthening their rights under the Health and Care Act 2022. I reassure her and the House that the Government recognise the concerns raised in the recent Carers UK report. The Hospital Discharge and Community Support Guidance states that NHS bodies and local authorities have a duty to involve parents and carers, including young carers, at the earliest opportunity in discharge planning for adults who are likely to need care and support. The Care Quality Commission is assessing local authority performance against the Care Act 2014. If the CQC identifies that a local authority has failed or is failing to involve carers in discharge planning, the Secretary of State can intervene.

[Lord Laming (CB)]

My Lords, I was told in a discussion with a carer coping with the day-by-day, hour-by-hour demands of looking after someone with severe dementia that when they got a hospital appointment, the doctor spent a great deal of time looking at the screen and firing off questions to the patient. Frankly, the patient did not recognise where she was, and when the carer intervened to help, they were made to feel that their only job was to act as chauffeur to get the patient to hospital. Surely the time has come to recognise the tremendous contribution of unpaid carers in our society, and to support them, value them and help them to feel valued.

[Baroness Blake of Leeds (Lab)]

The noble Lord, as always, goes right to the heart of the issue. I reassure him that, through the 10-year plan, all the issues that he has raised are recognised. Through all the aspects, enhancing the position of carers is paramount. It cannot be right to have the situation he outlined whereby the carer’s wishes, understanding and insights are not taken seriously. The golden thread running through all the planned improvements is that the rights of carers will be recognised. Through the My Carer app, for example, no medical professional can have any excuse for not recognising the vital role that they play.