Taxis and Private Hire Vehicles (Safeguarding and Road Safety) Bill

Lord Holmes of Richmond Excerpts

2nd reading
Friday 4th March 2022 Lords Chamber

[Lord Holmes of Richmond (Con)]

My Lords, it is a pleasure to take part in this Second Reading. I congratulate my noble friend Lord Borwick and Peter Gibson MP on getting us to this stage. I will not, in any sense, spare my noble friend’s blushes: what he did for accessibility of all London taxis is as much as anybody has done positively for accessible transport. It made a difference to this capital; it made a difference to transport; it made a difference to accessibility right across this country and right around the world. International cities look to London and what he—and thus we—did, and it is an absolutely fabulous testament to his work that this was achieved. What is my noble friend the Minister’s view on where accessibility is likely to go in London if we do not hold strong to that which the noble Lord, Lord Borwick, set in place so many years ago?

I support the Bill, which is clear and concise. It is about safety, and that has to be a thoroughly good thing. Cabbies are a cornerstone of communities up and down this country, carrying in passengers’ shopping and looking out for people. The most striking example is that it was local cab drivers who first alerted the authorities to the horrors of Harold Shipman.

I have two brief questions for my noble friend the Minister. First, where are the Government on having a national database, which could be built on new technologies such as distributed ledger technologies so that it could operate in real time, be immutable and, in this sense, be a thoroughly positive force? Secondly, how quickly can drivers who are mistakenly put on the current register, for a number of reasons, address and correct those details?

As we are talking taxis today, I take the opportunity to go a little wider, first on issues of accessibility. What data do the Government gather on how often disabled people are refused from taxis? I have certainly had the experience, in London and across the country, of being refused service when travelling with my guide dog. Here is the thing: it does not matter how many times it happens; when you experience refusal and discrimination, it is not a cerebral experience—you feel it in your heart and your gut.

Secondly, I turn to some of the things that seem to be happening with so-called shared space. Is it sane, consistent and coherent for taxis to be excluded from areas where buses and cycles are allowed to go? I cite Tottenham Court Road in London, where cabs are not allowed for the vast majority of the hours of the day. How can I and the noble Baroness, Lady Brinton, get to meetings in areas such as Tottenham Court Road? Cabs are banned from Bank Junction but buses and cycles are allowed through. Cabs have never been involved in an accident at Bank Junction. As my noble friend is the Minister responsible for TfL, I ask her to lay out what exactly is going on.

Across London boroughs, roads are similarly closed to cabs. In Kensington and Chelsea it is fine—you can get around the borough in a cab, no problem. In other London boroughs, roads are closed to cabs but available to buses. How can it be that those roads allow a diesel bus but not an electric cab?

Further, what is the public policy situation? Why do we not cherish our cab services up and down the country, as we should? Why do we not see them more clearly in public policy as an absolutely key part of public transport?

I support the Bill, which is good for safety, disabled people and all people. Hail taxis!

--- Later in debate ---

[The Parliamentary Under-Secretary of State, Department for Transport (Baroness Vere of Norbiton) (Con)]

My Lords, I too thank my noble friend Lord Borwick for bringing forward this Bill, which the Government wholeheartedly support. I am also so grateful for the support expressed for the Bill by my noble friend Lord Holmes, the noble Baroness, Lady Brinton, and the noble Lord, Lord Bassam. I think we would all pay tribute to my honourable friend Peter Gibson, the Member for Darlington, for successfully steering the Bill through from the other place to your Lordships’ House.

My noble friend Lord Borwick, with his incredible experience in the area of taxis—I was not aware of quite how much he had done for accessibility and am grateful to my noble friend Lord Holmes for reminding us of that—has very ably set out the purpose of this fairly narrow Bill. As I said, the Government support it and are very keen to see its provisions in place as soon as possible. But I am standing here as the Government and, although we support the Bill, I would like to address a few things in the wider taxi and PHV space.

My noble friend Lord Holmes talked about taxis and PHVs as public transport and, to an extent, the Government agree. We see them as an integral part of the wider transport network. Any good local authority will think incredibly carefully about how these vital services are able to reach people and then drop them off at their destinations, particularly those who are disabled and others who may be vulnerable. Taxis and PHVs are licensed and enforced by over 270 different authorities. Many agree that that is too many and may lead to inconsistencies and a greater risk of failure.

In the levelling-up White Paper which we published on 2 February, we announced that we would explore transferring the responsibility for licensing taxis and PHVs to upper-tier and combined authorities in England. One benefit of reducing the number of licensing authorities from around 276 to just over 80 could be increased consistency in licensing standards. A second would be that licensing would be in the hands of the same authorities that draft local transport plans; I think that makes perfect sense and look forward to progressing those proposals. In the context of such large numbers of licensing authorities, the Government are very focused on consistency in licensing and enforcement and raising standards, particularly with regard to safeguarding across the sector.

In 2017, we commissioned the task and finish group on taxi and private hire vehicle licensing to consider the adequacy and efficiency of the legislation and guidance and to make recommendations to address the priority issues. The Government responded to that report in 2019. We committed to legislate when parliamentary time permits to set national minimum standards in licensing, introduce national enforcement powers and establish a national licensing database to include all driver, vehicle and operator licensing information. That remains our intention.

In the meantime, however, the Government have published the Statutory Taxi and Private Hire Vehicle Standards, which clearly set out what licensing authorities should do to safeguard children and adults. I have written to licensing authorities many times since the publication of the statutory standards to emphasise their importance and ensure that authorities are moving quickly to improve their safeguarding policies. One aspect of the statutory standards strongly recommends the use of information-sharing tools in licensing, specifically the national register of refusals and revocations, also known as NR3. Uptake and use of NR3 has been good and has been growing—I get literally monthly updates, so I can see what is happening—but it is not yet universal. That is why this Bill will help us to make sure that the usage of that or an equivalent database is mandatory. Essentially, the Bill mandates the existing direction of travel to improve safeguarding.

The next step for the department is to update the best practice guidance, and there will be a consultation on that shortly. It will cover licensing, enforcement and accessibility, including a strong recommendation that every driver be required to complete disability awareness training. We recognise that taxis and PHVs are a vital mode of transport for many people with disabilities, and I was appalled to hear about the experience of the noble Baroness, Lady Brinton, at her local station. She asked a specific question about the interrelationship between refusing to take a disabled passenger and this Bill. I will write to her on that and other matters that have been raised, because I am looking at the time and I know that I am well over.

Finally, on my noble friend Lord Holmes’ point about taxi access on certain roads, it is true that I am the Minister for TfL and, indeed, the Minister for every highway authority in the country. Local highway authorities are responsible for determining how road space is allocated, and of course they must be responsive to local communities. I encourage anyone who has an issue with what a local highway authority is doing to get in touch with them.

To close, I am grateful to my noble friend Lord Borwick. I look forward to the passage of this Bill, and I hope that it can pass into legislation as soon as possible.

[Lord Holmes of Richmond (Con)]

My Lords, I know we are short of time, but I have a brief question for the Minister before she sits down. Regarding authorities for streets such as Tottenham Court Road and other areas that refuse taxis, thus making them inaccessible for disabled people, does she agree that that is a prima facie breach of equalities legislation and their public sector equality duty? I am happy if she wants to write on that subject.

[Baroness Vere of Norbiton (Con)]

I am very grateful to my noble friend for giving me the opportunity to write to him on that.