London Olympic Games and Paralympic Games (Amendment) Bill Debate

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Lord Higgins

Main Page: Lord Higgins (Conservative - Life peer)

London Olympic Games and Paralympic Games (Amendment) Bill

Lord Higgins Excerpts
Tuesday 25th October 2011

(12 years, 7 months ago)

Grand Committee
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Lord Rosser Portrait Lord Rosser
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My Lords, this amendment provides for the option of a custodial sentence where organised criminal activity is involved in ticket touting. The Bill already provides for the maximum penalty to be increased from £5,000 to £20,000. I am aware that when an assistant commissioner of the Metropolitan Police service gave evidence last May to the Committee considering this Bill in the other place he said:

“The reason why I think I am here today is to support the proposed increase in the fine for ticket touting from £5,000 to £20,000”.

Despite the curious terminology, I assume that he agreed with the increase rather than being told that he was required to support it. On being asked whether the figure should be raised further to £50,000 he said:

“I think it is inappropriate and disproportionate … On the briefing that I have had, moving it to £50,000 brings with it other challenges, because it potentially moves the matter out of the magistrates court and up to the Crown court. There might be challenges around that, and I am satisfied that for the purposes for which I think it is required, the £20,000 fine is sufficient to act as a deterrent”.—[Official Report, Commons, London Olympic Games and Paralympic Games (Amendment) Bill Committee, 17/5/11; cols. 44-53.]

That answer raises the issue of what are the purposes to which the assistant commissioner referred, for which the maximum £20,000 fine is required and whether those purposes cover all relevant purposes that might arise in connection with ticket touting during and around the Olympic and Paralympic Games. Interestingly, the Minister in the other place said, during the Committee stage debate on the £20,000 fine, that the assistant commissioner to whom he had spoken after the evidence session,

“was keen that we should stick to £20,000, given that a higher fine would lead to extra complications”.

The Minister went on to say:

“I do not have a doctrinaire position one way or another; this was driven by the operational requirements of the Metropolitan police. That is why we have gone for £20,000”.

So we have an assistant commissioner who “thinks” that he is appearing before the Committee in the other place to support the proposed increase, and does not want it increased to £50,000 because it potentially moves the matter up to the Crown Court, while the Minister says that the Government have gone for £20,000 because it was,

“driven by the operational requirements of the Metropolitan police”.—[Official Report, Commons, London Olympic Games and Paralympic Games (Amendment) Bill Committee, 19/5/11; col. 67.]

I hope that the Minister will be able to clarify for us why the proposed increase in the fine is to a figure of £20,000, because at the moment there appear to have been different reasons given, depending on who is speaking.

The main point of the amendment is to find out whether we are talking about a maximum penalty that is a financial one or whether some of those involved in ticket touting could well face other charges which could result in a custodial sentence. On the face of it, that might appear appropriate, based on statements made by the police and by the Government. In his evidence to the committee in the other place, the assistant commissioner said that,

“There is a significant link between ticket touting, serious organised crime, ticket fraud and counterfeit tickets”.

I am not sure for how many offences involving, to use the assistant commissioner’s words, “serious organised crime” the maximum penalty that can be imposed is a fine. He went on to say that, as there would be a massive demand for tickets,

“there is a lot of money to be made by those who want to do so. Serious and organised crime are already talking about it”.

The assistant commissioner also drew a distinction between the,

“opportunists looking to make a quick buck who will manage to get two or three tickets for themselves”,

and that:

“Our bigger worry and what we will certainly see with the Olympics is the organised criminal networks working this”.

Yet when it comes to punishment, the only distinction between the two appears to be the size of the fine. That is despite the fact that the assistant commissioner told the Committee in the other place:

“Certainly, the people who are making large amounts of money off the back of events up and down the country … are involved in serious and organised criminality. Some organised criminal networks dabble in a number of things. It is not just touting; they are also involved in counterfeiting wherever they can”.

He went on to say:

“There is lots of money to be made by these organised criminal networks. They recognise the demand for tickets … As a result, ticket touts will look to make many, many thousands of pounds on each ticket if they possibly can. There will be a network behind them”.

Finally, there are these words from the assistant commissioner:

“I see the major threat from serious and organised criminality, because such people see that they are easily into seven figures and it is money that they will then use for other illegal acts”.

It may be that the assistant commissioner thought he was appearing before the Committee in the other place to support the increase in the maximum fine from £5,000 to £20,000, but some might feel that he was rather more effective in supporting an increase in the level of punishment to something rather more substantial than a fine. Note some of the words that the assistant commissioner said of those involved:

“There will be a network behind them … such people see that they are easily into seven figures and it is money that they will then use for other illegal acts”.

There may be a very simple explanation for this, but I am not sure that it has emerged so far. It may be that the fines up to a maximum of £20,000 are largely intended to be used on the opportunists and small-time criminals who are engaged in trying to sell a small number of tickets, acting on their own and not as part of an organised racket. Of course, they can still potentially make a lot of money, as I understand the face value of top tickets for the opening ceremony is just over £2,000. If that is the case, perhaps the Minister could indicate that and say what kind of maximum penalties would apply to the powerful organisers behind the scenes of criminal networks involved in ticket touting.

Lord Higgins Portrait Lord Higgins
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My Lords, I wonder whether the noble Lord—

Lord Skelmersdale Portrait The Deputy Chairman of Committees (Lord Skelmersdale)
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My Lords, it might be better if the noble Lord was able to move the amendment before questions arose.

Lord Rosser Portrait Lord Rosser
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There are also the people who do not appear on the streets or in the pubs selling tickets themselves but who organise and control things, and constitute what the assistant commissioner described as the “network behind” the touts and the people who,

“see that they are easily into seven figures and it is money that they will then use for other illegal acts”.—[Official Report, Commons, London Olympic Games and Paralympic Games (Amendment) Bill Committee, 19/5/11; cols. 44-49.]

If these kinds of people are apprehended—the ticket-touting equivalent of the drugs barons—is it the intention that they would face a maximum fine of only £20,000 or will they be charged with something more serious, where a custodial sentence is an option? People like that, who see that they are easily into seven figures, will not be deterred by a £20,000 fine. The need with them, if they are apprehended in connection with ticket touting before and during the Games, is to make sure that they are no longer in a position to carry on with their activities as well as seeking to use the provisions of the Proceeds of Crime Act against them.

I hope that the Minister will be able to clarify that point and assure us that other charges carrying a heavier penalty than a fine will be used against those who are the powerful and controlling forces behind the serious organised criminal networks that the assistant commissioner told the Committee in the other place would be involved in ticket touting in the run-up and during the Olympic Games. I beg to move.

Lord Higgins Portrait Lord Higgins
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My Lords, I sought to intervene in the noble Lord’s speech because I thought that it might be convenient at that point to clarify a particular issue. I am not clear whether he envisages, as a result of imposing a custodial sentence, that it would be dealt with in the Crown Court rather than the magistrates’ court and whether that runs into all the objections to going to Crown Court to which he referred earlier. Having said that, I am not unsympathetic to what he proposes. Given the issue of organised criminal gangs, it may well be that £20,000 is not an appropriate sum and that we would go to a higher level. But if we are not going to do that, particularly in the case of an organised gang, a custodial sentence would not seem inappropriate.

However, when I look at the original Act, I am somewhat concerned about that because this penalty relates to offences under Section 31(1), which reads:

“A person commits an offence if he sells an Olympic ticket … in a public place or in the course of a business, and … otherwise than in accordance with a written authorisation issued by the London Organising Committee”.

It is not clear to me what the position would be with someone not in a criminal gang who finds at the last moment that they cannot use their tickets, which they have purchased, and stands outside the stadium offering them for sale. I am not clear whether they would be subject to all the rigours of a fine not exceeding level 5 —although one would hope that the courts would deal appropriately with such a case—or whether they might, under the amendment, be subject to a custodial sentence. We need to be clear on exactly what the position is under Section 31(1) before we decide to increase the penalties which would be imposed.

Baroness Garden of Frognal Portrait Baroness Garden of Frognal
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My Lords, I am grateful to noble Lords for tabling this amendment, which gives your Lordships the opportunity to consider what the maximum penalty for ticket touting should be. Ultimately, as in all matters of sentencing, this is a matter of judgment. Parliament has to take a view on the severity of the conduct in question and set a level of penalty, which both reflects this and acts as a deterrent to those who might otherwise be tempted to engage in such activity.

I think that there is a general acceptance that the penalty for the touting of Olympic and Paralympic Games tickets, which the 2006 Act created, was insufficient. All the recent evidence is that the truly unique nature of the Olympic and Paralympic Games, and the quite staggering demands among the public for tickets, means that a maximum fine of £5,000 would not be high enough to deter those minded to engage in touting, particularly those connected to organised crime, as the noble Lord has set out. That is why we are seeking in this Bill to increase the maximum penalty to £20,000. That represents a very significant fine and deterrent. For a gang of five people, that could amount to a total fine of £100,000, which is quite a figure that they would need to set in mind against potential profits.

The Government's view is that this increased fine level is sufficient. I do not in any way wish to downplay the menace of ticket touting, still less when organised crime is involved, but your Lordships should bear in mind that it does not of itself involve violence and that, ultimately, those who buy tickets from touts do so out of choice rather than through compulsion. There is also something to be said for consistency in penalties. Currently, the only other ticket touting that is illegal is touting of football tickets under Section 166 of the Criminal Justice and Public Order Act 1994. The maximum penalty for that offence is a fine of £5,000. We are prepared to see a higher penalty for Olympic and Paralympic ticket touting, given the unique nature of the Games, but would not like to see the two penalties so very far out of step.

Compellingly, there is the view of the police, as the noble Lord, Lord Rosser, has quoted, and the views of Assistant Commissioner Chris Allison, when he gave the oral evidence that the noble Lord relayed to us. I think we are covering up some of the grounds of the arguments that were put forward on this. Perhaps I could also say that the assistant commissioner said that if there is,

“evidence that enables us to seize money under”,

the Proceeds of Crime Act 2002 then, if it is necessary,

“we will make applications to court to do that as well”.—[Official Report, Commons, London Olympic Games and Paralympic Games (Amendment) Bill Committee, 17/5/11; col. 47.]

The arguments that have come from the police are persuasive. At this point, I pay tribute to the work of the police service in preparing for next year. None of us should underestimate the challenge of keeping the Olympics and Paralympics safe, but we know that police planning is going well and that the service will rise to the challenge. I particularly commend Operation Podium, which is the team in the Metropolitan Police service that seeks to tackle ticket crime. Assistant Commissioner Allison made it very clear that the team will be looking to target ticket touts, and I know that at least one arrest has already been made. Of course, we recognise the argument that we are potentially dealing with serious organised criminals and, in that context, a fine may seem insufficient. The noble Lord, Lord Rosser, set that out very clearly. But, of course, a court can only sentence an individual for the particular crime for which he or she is charged, and the punishment must fit that crime. If there is evidence that people are involved in other serious criminality, they can be charged with relevant offences relating to their crimes. So if the police manage to apprehend Mr or Mrs Big, who may be behind large-scale Olympic and Paralympic ticket touting and various other serious crimes, there is plenty of other legislation on the statute book already to deal with whatever other serious crimes the person may be responsible for. Those would not need to feature in the Bill in front of us.

In the light of the clear evidence from the police that the higher penalty created by this Bill is sufficient to deal with the conduct in question, and the fact that they will be able to use other existing legislation to go after the proceeds of Olympic and Paralympic ticket touting, I am not persuaded that we need to legislate for the possibility of custodial sentences. I thank my noble friend Lord Higgins for his contribution and other noble Lords for raising this issue, but I invite the noble Lord to withdraw the amendment.

Lord Higgins Portrait Lord Higgins
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My Lords, my concern is not so much on the issue of organised criminal gangs. I think that we all recognise that serious penalties need to be imposed in that regard. But I am not clear exactly what the situation is in this clause as it stands. Is it the case that, if people who have a ticket that they cannot use simply stand outside the stadium and sell the ticket, they will be committing an offence? As I understand it, the crucial issue is whether the ticket is sold above its face value. Perhaps if Section 31(1)(b) of the Act, concerning selling a ticket,

“otherwise than in accordance with a written authorisation issued by the London Organising Committee”,

was amended on Report so as to read instead, “and above face value”, that would overcome the problem facing people in the circumstances that I have just described. People who have a ticket that they cannot use would not find themselves suddenly open to a fine of £20,000.

Lord Coe Portrait Lord Coe
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My Lords, if it may be helpful for the purpose of the Committee, on the point that my noble friend Lord Higgins made, in the early part of next year we will identify a ticket exchange system that will allow somebody who may be in that position not to feel the need to stand outside a venue, if for any reason they cannot use that ticket. I will be very happy to brief your Lordships on that system at the time. There will be an organising committee structure through which they can resell that ticket or hand it on in exchange at face value.

Lord Higgins Portrait Lord Higgins
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I am most grateful to my noble friend. If at the last minute people find that they cannot use the tickets—if someone is ill or whatever—will there be a facility at the stadium itself so that they can go and say, “I would like to resell this ticket”? I suppose that might be somewhat similar to the arrangements for Wimbledon.

Lord Coe Portrait Lord Coe
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I cannot go that far, but I can say that the ticket resale portal will be available, and we will make sure that it functions as close to the event as possible. Of course, there will probably be tickets available on the day in and around the venues through a box-office system.

Lord Higgins Portrait Lord Higgins
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Again, I am grateful to my noble friend. Would it be all that difficult to have a system in which the box office can take tickets that are surplus? The danger, otherwise, is that we get empty seats, which we do not want to see. I do not ask my noble friend to respond now, but what I have proposed would seem to overcome this problem. Otherwise, we will potentially be imposing pretty substantial penalties on people who are engaging in a perfectly normal exercise of trying to ensure that tickets of which they cannot take advantage are used—and we want them to be used.

Lord Rosser Portrait Lord Rosser
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My Lords, I will of course withdraw my amendment, but I am a little disappointed with the Minister’s response. I was hoping that her response would be along the lines of saying that those who were clearly the brains behind the networks would almost certainly be charged with some other offence that would enable a custodial sentence to be imposed, if they were—to quote the assistant commissioner—people who,

“see that they are easily into seven figures and it is money that they will then use for other illegal acts”—[Official Report, Commons, London Olympic Games and Paralympic Games (Amendment) Bill Committee, 17/5/11; col. 49.].

I certainly do not advocate a custodial sentence for the individual in the pub or on the street who sells a very small number of tickets and is not part of an organised network. However, when an assistant commissioner of the Metropolitan Police turns up at the Committee in the other place and talks in terms of “organised criminal networks”, “easily into seven figures” and money that will be used “for other illegal acts”, I stand by my view and seriously question whether a £20,000 fine is sufficient.

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Lord Stevenson of Balmacara Portrait Lord Stevenson of Balmacara
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My Lords, I rise to speak to Amendment 7, and to support Amendment 8 in the name of the noble Lord, Lord Higgins, and Amendment 10 in the name of the noble Lord, Lord Addington.

We recognise the huge logistical issues involved in running a successful Games. Thanks to the helpful letter that I received recently from the chair of LOCOG, the noble Lord, Lord Coe, we are all much better informed about the thinking, research and planning that has clearly gone into the ticketing and access arrangements for both sets of Games, across all the venues. It may well be argued later that the issues raised in this group of amendments are not a matter for the Government, but for LOCOG. That may well be the legal position, but I am sure that the Committee will recognise that, while the Government will undoubtedly get no credit whatever from a successful Games, they will certainly get all the opprobrium going for any failure, or perception of failure, in any aspect of the Games. Such is life.

At Second Reading, seven noble Lords raised concerns about the ticketing arrangements in so far as the details were available at that time. There seem to be several issues in play, and it might be helpful if I summarise them. I have also added some answers from reading between the lines of the correspondence that we have received, and the comments made during the debate. Will it say on the face of a ticket who the main purchaser is? I think that the answer is yes. Does the lead ticket-holder—the person who ordered the tickets—have to attend and use one of their allocation of tickets? No, but the lead ticket-holder must be available to be contacted. Does the lead ticket-holder have to bring identification with her or him when attending the events for which she or he has tickets? Yes. If so, what is the level of ID required—is it a passport, driving licence or what? We seem to have been told that it must be a photo ID card, which would include those.

What happens if there is a problem, and the lead ticket-holder is ill or otherwise uncontactable? I am afraid that that is not clear. What contact phone number will be held by LOCOG? Will it be the home, business or mobile number? Will every ticket-holder's number be checked before the Games start to be sure they the ticket-holder can in fact be contacted if needed? All of that seems rather ill considered. When will LOCOG actually collect this information? In its most recent letter, LOCOG says that it will be in contact with ticket purchasers. There is a long time to go until the Games and I can foresee many problems on this front. Can the person who bought the tickets sell some or all of them to friends and family at face value without falling foul of the ticket-touting regulations? We have received good responses to that question, and we look forward to hearing further details of the scheme nearer the time.

Does the resale or selling-on process have to be notified to LOCOG, and the tickets released in the name of the new holders? I think not, but, on the other hand, if the exchange scheme is up and running and the portal works, that question takes care of itself. However, it is an issue that may need to be pursued. It would be helpful if the Minister could confirm that I am right so far in the answers to my questions. She is avoiding my gaze. Now I am getting a gentle smile of encouragement, so I think that I am on the right track. So far, so good.

The watchwords of the early planning for these Games were the need to build in flexibility and proportionality, bearing in mind the risks involved. But I wonder whether the genuine concern, which noble Lords expressed at Second Reading, reflects a worry that the need to prevent ticket touting has upset the right balance on this issue. I think that concern is growing, and it leads to further questions.

In his letter to which I have already referred, the noble Lord, Lord Coe, says that LOCOG has worked with the “ticketing leads” from many national and international sporting events, including those responsible for previous Games, the FA and Wimbledon. He says that the terms and conditions are in line with “standard practice”, and,

“NOT out of line with what the public would expect”.

Well, I wonder how he knows that. I admit that this is anecdotal, but there is a view held widely around your Lordships’ House that the public are not on the same page as LOCOG. Many events that I have attended recently did not follow this procedure. At any rate, perhaps we can encourage the noble Lord to join our debates and give us some information on all of these points later in the proceedings. For the moment, these are the questions that are left in my mind.

Will the training of the largely volunteer staff, at both turnstile and box office, be sufficient? Can the Minister explain precisely what will be involved in cases where tickets are thought to be fraudulent in some way or other? Will there be sufficient staff on duty to ensure an uninterrupted flow for other audience members? Would it be sensible to try out some real-time testing of these procedures, perhaps in the trial events in the run-up to the Games, so that teething and other problems are identified?

Can the Minister say something about the urgent need to ensure that the successful ticket-holders know and understand what they need to do to ensure that they can get into the venues with the minimum fuss and controversy concomitant with good security and proper evaluation of risk? Finally, the amendments in the names of the noble Lords, Lord Higgins and Lord Addington, make good sense and I look forward to hearing from the Minister whether they offer a way out of the potential PR and operational problems that we seem to be facing. I beg to move.

Lord Higgins Portrait Lord Higgins
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My Lords, it may be convenient if I speak first to the amendment that has just been proposed by the noble Lord, which seeks to remove Section 31(1)(b) from the original Act. His amendment would leave the clause simply reading that the person commits an offence if he sells an Olympic ticket,

“in a public place or in the course of business”.

That would create a dangerous situation, for the reasons that I mentioned in the previous debate, namely that unless we are successful—as my noble friend Lord Coe said a little while ago—in setting up a situation on site that enables people to dispose of tickets that they cannot use, it may be that perfectly reasonable people seeking to sell their ticket in any public place, not necessarily outside the stadium, would commit an offence. As I suggested earlier, instead of sub-paragraph (b), which the noble Lord has suggested we omit, we should say “or above face value”.

Turning to my main point, I do not presume to say that my amendment is in any way perfect, but I put it down originally because no one else had put down an amendment that would enable us to debate the issue that a number of noble Lords said at Second Reading gave them cause for concern. I will come to the specifics in a moment, but I regret to say that I agree with the noble Lord who has just spoken. The statement in the extremely helpful letter written by the noble Lord, Lord Coe, in his Olympics role, states that the,

“Terms and Conditions are standard practice at major events. They are NOT out of line with what the public would expect”.

Certainly, a quick—even a slow—survey of your Lordships’ House asking, “Do you expect the purchaser of the ticket will either have to be present or be available on the telephone to allow someone to use the ticket, which that individual has purchased on behalf of, let us say, his children?” would show that this is not the general view. I do not believe this is what the public expect, because a large number of the public do not go to football matches and so are not familiar with what the practice might be there.

One has to face the fact that the public do not expect this to be the situation, but it may be that they can be informed of it in appropriate ways having purchased the ticket. As I understand it, if that information is not actually going to appear on the ticket, it is proposed that a fairly lengthy document would be sent to the ticket-holder explaining these things. Certainly, it would need to say very clearly, in big letters in red type, that the ticket can be used by someone whom you bought it for only if you yourself are present. I leave to one side the question of what happens if the person who bought the ticket is dead—that will raise a difficult issue—but none the less it may be extremely difficult for the individual to be present or even to be on the telephone.

I have put down an amendment whose effect would be to make the situation more flexible. The amendment states:

“To prevent ticket touting, tickets should record the name of the person purchasing the ticket—

I understand that it is proposed that that will be done—

“and indicate that ticket holders may be admitted even though they are not accompanied by the person purchasing the ticket”.

The organisers may well feel that that drives a cart and horses through the whole thing, but they are not proposing to apply these provisions in a draconian way. On the contrary, they are proposing to adopt a flexible attitude. People need to be clear whether the person who bought the ticket has to be present when they wish to use the ticket on a particular occasion. We need to clarify whether we are going to stick to the thing rigorously or whether we are not going to stick to it rigorously but make it clear that ticket-holders ought to be able to establish that they are related to the person who purchased the ticket.

As I said, my amendment is certainly not perfect and comes up with a solution that may be thought to be too favourable to ticket touts, but we need to clarify. We all recognise that there has been an enormous and extremely difficult exercise on ticketing. At the same time, we do not want to create a situation where, because of the provision stating that a ticket-holder must be accompanied by the purchaser, we have large queues of people trying to telephone the person who bought the ticket to say, “Please will you confirm to the ticket office that I am related to you?”, or whatever it may be. That is a genuine problem, and I do not say that I have the answer yet. We need to give more thought to this.

Lord Addington Portrait Lord Addington
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There are three amendments in this group, and my amendment is the last of them—and may well be the least of them—but we have all identified this problem and have all come up with different solutions. I would describe the amendments as two great hearty swings and one slight jab, which is mine. I framed my amendment after receiving a very helpful letter, and I hope it is in the spirit of that letter. We have already had some of the answers from the noble Lord, Lord Coe, in the previous debate, and I hope that he and my noble friend Lady Garden will clarify this. What I have tried to do is to say that there will be a limitation on the transfer, but there must be some freedom to transfer. I do not pretend that this will be perfect, but I hope that it was in the spirit so that we can get some idea about what we can and cannot do.

If a ticket has been purchased, it is quite normal to transfer it at most other sporting events. If you have bought a ticket at face value, you are not transferring it outside but are making sure the seat is filled. I think we all agree that we want the seats filled. I came at this by saying that there may be greater tension and a danger of encouraging touting, but there should still be a way out of it. There is also the point at which LOCOG will be quite right to say, “You can’t come in at the last minute because of the pressures on this occasion”. I tried to get that mix and suggest that. As these amendments are to probe and, I hope, clarify, I hope that this amendment will be taken in that light. I look forward to the answer.

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Lord Coe Portrait Lord Coe
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Prompted by the noble Baroness, Lady Grey-Thompson, I should have declared an interest in my previous observations as the chair of the London Organising Committee of the Olympic and Paralympic Games.

If the Committee is comfortable, perhaps I may cluster my observations around the three amendments. I shall deal with the immediate questions of the noble Lord, Lord Stevenson. Will the name be on the ticket? Yes. Is ID required? It is, but it can be a driving licence or a credit card with which you made the original application for the ticket. If you are ill, are you able to hand that ticket on? Yes, you will be able to hand it on to friends and family. That is fine. Picking up on the question of the noble Lord, Lord Higgins, I can confirm that it is perfectly acceptable for the purchaser of the tickets not to be present when those to whom he has given the tickets enter the Games.

Perhaps I may put some practicality into this. I accept the observations on both sides of the Committee Room today about the need always to take the public with us, and for them to understand properly the guidance notes. I make the point that in the initial ticket application very detailed guidance was given, but I absolutely accept that we need to take the ticket-purchasing public through that process. As I mentioned a few moments ago, shortly there will be a ticket resale portal in place—probably post Christmas—which will be a good opportunity. Then we have what we describe, for all our client groups, as the journey to the Games, in about June. However, I recognise that we need good communications in place from this point on so that the public understand that the purchaser does not need to be there when, for example, their four children go into the Games.

The noble Baroness, Lady Grey-Thompson, was right about the need for proportionality, as we want the ability to investigate suspicious activity. That will be the tip of the £11 million ticket iceberg that we are trying to move through the venues during the Games. Testing is really important and, yes, our volunteers and security teams will be completely practised in getting people in and out of the venues as quickly as possible, in understanding the implications of suspicious behaviour and in being able to prosecute any such behaviour in a sensible way.

On the amendment in the name of the noble Lord, Lord Addington, I make three points about transfer. There is massive scope for confusion if we are not careful. First, there is the issue of a handling charge for the reissuing of a ticket. There is also the issue of administrative confusion, because we would obviously need to ensure the safe and secure delivery of tickets. Clearly, a destroyed ticket would need to be reissued, and reissued in the name of the purchaser.

The broader point here is very important. This is not a one-off football match. I do not need to rehearse that argument. We have 26 simultaneous world championships taking place over 16 days. Our ability to control the system and to squeeze out the potential for ticket touting is important. We want this to be the greatest show on earth, not the greatest scam on earth. It is important for us to be proportionate. We are very clear that the purchaser does not need to be present and that those tickets can be handed on within a family without fear of prosecution. It is very important that we do not lose control of the system because the reputational damage of this descending into a tout’s charter is serious and goes way beyond this country's ability to deliver the Games.

Lord Higgins Portrait Lord Higgins
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My Lords, if I might intervene just for a moment, I think that we are all looking for a solution to these problems. Would it be feasible to say that the people coming with the tickets have to produce the credit card used to purchase them? That would at any rate give a pretty good assurance that it has not been sold from a ticket tout. I leave that idea with my noble friend.

Baroness Heyhoe Flint Portrait Baroness Heyhoe Flint
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In answer to the problems posed on the other side of this Room, perhaps I may say that I went to the test event for archery at Lord’s cricket ground, not because I could get in free with my own membership card there but just to see the whole set-up. I have the official ticket that we used on the day; I would have to have better eyesight to be able to read it out, but the terms and conditions on the back are absolutely clear as to what may or may not be done with regard to future movement of the ticket. I am sure that noble Lords will take this all into consideration with the production of ticketing throughout the whole of these 26 world championships that we are going to have over 16 days.