Live Events Ticketing: Resale and Pricing Practices Debate

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Department: Cabinet Office

Live Events Ticketing: Resale and Pricing Practices

Lord Harris of Haringey Excerpts
Thursday 16th January 2025

(2 days, 5 hours ago)

Lords Chamber
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Baroness Twycross Portrait Baroness Twycross (Lab)
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Having spent many weeks on opposing sides on some of the aspects of the Football Governance Bill, I am delighted to be able to agree with the noble Lord on the importance of these measures. I particularly note, as did the noble Lord, Lord Foster, the long-standing work the noble Lord has done over many years. I will endeavour to answer as many questions as possible, and I will come back on others that I do not get the chance to cover.

The noble Lord asked about legislation. We are clear that this issue may require additional legislation, and we will look to do that as soon as possible, potentially in the second Session of this Parliament. We are clear that taking a view on where we would land on a cap could lead to accusations that we are pre-empting the consultation, but we are keen to hear views, and I have heard the noble Lord’s point on that very clearly.

The point about touting based overseas is an important one. We want to make it easier for enforcers to tackle breaches of the law, and the consultation explores options for achieving that. We know that many touts target UK fans while operating abroad, and that will be an important factor to consider in the design of any new measures. However, that issue is not exclusive to ticketing, and enforcers such as the CMA and trading standards are empowered to take action against traders outside the UK. The reformed consumer enforcement powers in last year’s Digital Markets, Competition and Consumers Act will empower enforcers to impose penalties on or directions against traders that target UK consumers, regardless of where they are based.

Lord Harris of Haringey Portrait Lord Harris of Haringey (Lab)
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My Lords, I am grateful to my noble friend the Minister for bringing this forward, and I welcome what is there. Until three and a bit years ago, I chaired National Trading Standards, and we were involved in trying to pursue some of precisely these cases. My question is simple: do the Government recognise the need for equality of arms in respect of those responsible for enforcing these new regulatory new arrangements, given that these are potentially multibillion-pound operations, sometimes operating overseas? It is quite difficult for either National Trading Standards or an individual local authority trading standards to pursue cases, given that heavy court costs will often be involved.

Baroness Twycross Portrait Baroness Twycross (Lab)
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My noble friend raises a critical issue. This is about major ticket touting, which is incredibly well organised and heavily financed. The issues that have been raised are ones we will want to explore through the consultation, because there is no point in our having stronger laws unless they have an effect. We are clear that we need to act on ticket pricing, and that cannot just be words; there has to be action.