Emergency Services Network: Critical Communications System

Lord Harris of Haringey Excerpts

Monday 29th January 2024 Lords Chamber

Asked by

[Lord Harris of Haringey]

To ask His Majesty’s Government when they expect the new Emergency Services Network critical communications system to be fully operational; and what is the latest estimate of the cost.

[Lord Harris of Haringey (Lab)]

My Lords, I beg leave to ask the Question standing in my name on the Order Paper. In so doing, I draw attention to my interests in the register.

[The Parliamentary Under-Secretary of State, Home Office (Lord Sharpe of Epsom) (Con)]

My Lords, the Home Office is procuring a new supplier for mobile radio and data services following Motorola’s withdrawal from ESN. This means the expected transition to ESN in 2024 and Airwave shutdown in 2026 cannot now be achieved. A revised business case will be published this year. This will reflect the impact of procurement activity and the charge control imposed by the Competition and Markets Authority on Motorola in 2023.

[Lord Harris of Haringey (Lab)]

My Lords, this is pretty poor, is it not? The programme was originally announced a decade ago. The switchover was supposed to start in 2017 and be completed by 2019. The original cost was a mere £6.2 billion; the last estimate—and that is two years out of date, before Motorola withdrew—was £11.3 billion. Only one network provider was prepared to bid. The National Audit Office warned that this is a technology

“not yet proven in real-world conditions”.

It is a system based on a mobile phone network, creating a single point of failure. Can the Minister tell us—given that the cost has at least doubled, implementation is at least 14 or 15 years late, and there is no guarantee that the existing Airwave system can continue beyond the year after next—if this debacle is not the fault of his department then whose fault it is and who is taking responsibility?

[Lord Sharpe of Epsom (Con)]

My Lords, the noble Lord has asked me a large number of questions. To reassure all noble Lords, there is no reason at all why Airwave cannot be extended beyond 2030. As for how we got to where we got, it is worth reminding the House that it was the Home Office that referred Motorola to the Competition and Markets Authority in April 2021; that resulted in Motorola leaving the Emergency Services Mobile Communications Programme in December 2022. My noble friend the Chief Whip answered a Question back in 2022 which mentioned the £11.3 billion figure referred to by the noble Lord. That was for a programme that was supposed to run between 2015-16 and 2036-37. Unfortunately, any estimates that I give now would not be comparable in duration or end date; the end date is now expected to be 2044. However, the CMA charge control imposed on Motorola will involve a saving to the taxpayer. The numbers are very much up in the air.

--- Later in debate ---

[Lord Sharpe of Epsom (Con)]

The noble Lord makes a good point and I thank him for his perspective. He is right that the radio supply over the networks remains critical. As I understand it—and this answers one of the earlier questions from the noble Lord, Lord Harris—the technology is more proven than it was when the PAC last commented on it. It is being rolled out in other parts of the world; from memory, Korea is one of the countries where it is being tested. So some of those aspects at least have been dealt with.

[Lord Harris of Haringey (Lab)]

My Lords, I apologise for coming back again, but the Minister is essentially implying that this just happened—that Motorola came in and bought Airwave, and these things just happened like that. But is not the reality that the negotiations were conducted between highly sophisticated multinational companies that are used to doing negotiations and a bunch of ingénues on the Home Office side? It is not surprising that the country has been ripped off in this way. Does the Minister agree?

[Lord Sharpe of Epsom (Con)]

No, that is a very unfair characterisation. As I said earlier, Motorola bought Airwave, which could not have been foreseen, and, therefore, as the noble Lord, Lord Hogan-Howe, has just pointed out, it became in effect a monopoly supplier. That is why the Competition and Markets Authority was involved at the behest of the Home Office, which did the right thing.