Emergency Alert System: Fujitsu

Lord Harris of Haringey Excerpts

Wednesday 19th April 2023 Lords Chamber

[Baroness Neville-Rolfe (Con)]

I sympathise with the point made by my noble friend. That is for Fujitsu, of course, and the process of looking at the awful history of the postmasters is still not finished. I agree with him that it can be helpful to say sorry, but that is a matter for Fujitsu. I am sorry that we are not talking much about the alerts, on which I have every answer under the sun. I will try to move things forward more broadly and, on the postmasters, to encourage the progress of the inquiry. We are all longing for the result of that.

[Lord Harris of Haringey (Lab)]

My Lords, I declare my interests in the register and the fact that I have been campaigning for these emergency alerts to happen for a number of years. I think the first alerts were used in a number of countries way back in 2012. The Cabinet Office trialled them in 2013, and then nothing happened for virtually a decade. The system is proven in Australia, where a number of people were saved from dying in fires, and in India people’s lives were saved from floods and so on. This is very important, but emergency alerts require public trust in the authorities. I hope the Minister acknowledges that this small part of the contract that has gone to Fujitsu will undermine that trust. What further steps will the Government take to improve trust in the emergency alert system going forward?

[Baroness Neville-Rolfe (Con)]

I do not accept that the small addition of Fujitsu’s work in this area negates this very important piece of work, which the noble Lord was obviously involved in and agrees with. We need to get on with it. He is right that the US, Canada, the Netherlands and Japan already have such a system. We did have something of a system, as he will know, because we used texts during Covid, but we found that their coverage was not good enough. That is another reason why we have been spurred to move faster. Obviously, I am involved in this area and taking a big interest. I like to get on with things, as he knows. I very much hope that the test will work and that if we have a national crisis of the kind we very much hope not to have, these alerts will be helpful. They will also be useful locally, because the COBRA unit co-ordinating them will find them useful on occasions of local flooding and storms. At the moment, we get alerts but it is more haphazard than it needs to be.