Covid-19: Social Care Services

Lord Hain Excerpts

Thursday 23rd April 2020 Lords Chamber

[Lord Hain (Lab)]

My Lords, I should declare that my wife is a board member of two care providers.

Even before this pandemic hit, social care in this country, with a bigger workforce than the NHS, was in crisis. During the past decade of austerity, more than £7.7 billion has been cut from adult social care budgets, leaving 122,000 vacancies, or 9% of care roles unfilled. Many providers struggle to remain financially viable despite their increased needs.

In 2017, the Care and Support Alliance highlighted that 29% of disabled people had seen a reduction in their package of care, leaving many without adequate personal care and preventing disabled people leaving the house or attending work. A full 25% were left without food. Covid-19 has massively accentuated this social care crisis, with funding pressures spiralling out of control—especially for charities and smaller care providers as they have been hit by rising operational costs, staff shortages and the collapse of fundraising overnight. Staffing shortages are severe. Between 10% and 25% of care staff are self-isolating, forcing more costly agency workers to be hired.

Costs of sourcing PPE are soaring, with government rhetoric to increase supply not matched by reality. Care providers report that the Clipper service is not delivering, with the Government’s four main suppliers of PPE all out of stock. Carers have had to source their own PPE, often at inflated prices. The charity Leonard Cheshire is spending an additional £250,000 a month sourcing PPE such as gloves and face masks; a south Wales care provider is spending £100,000 extra monthly. They are all struggling to find specialist PPE such as gowns and face masks due to national shortages, placing 4,700 Leonard Cheshire care staff and their 3,000 disabled residents at risk of infection.

Care homes and carer organisations are always on the edge of viability. That is immeasurably worsened because people are now reluctant to move into care homes, just as they are to visit A&E, for fear of infection. Managers are reluctant to take them in without proper testing. Every empty bed pushes a care home closer to financial collapse. NHS beds become clogged up and the additional £1.6 billion pledged to fund local authorities is nothing like enough to guarantee that social care can be sustained throughout the pandemic. The Government must act quickly to deliver PPE to the 1.5 million social care workers and rapidly increase access to testing. Then they must provide many billions more pounds of adequate funding to ensure quality care for all.

Instead of his shamelessly Trumpian attack on the Welsh Government yesterday, Dominic Raab should heed the latest Treasury statistics showing that public spending on social services for older people in Wales is 48% higher per head of the population than in England. Surely if the UK Government had followed the Welsh model of prioritising elderly care investment despite major austerity cuts, the truly terrible Covid-19 crisis in care homes could have been alleviated.