Civil Servants: Working from Home

Lord Grocott Excerpts

Thursday 1st February 2024 Lords Chamber

[Baroness Neville-Rolfe (Con)]

Clearly, the Civil Service is changing to have a very good approach, which is to modernise the property that civil servants are working in. We are doing more outside London, as the noble Lord will know. That is allowing a more modern approach in the office, with more hot-desking. Some of the offices are full some of the time, but it is important that we use our property properly in the interests of value for money, while modernising it so that it is a good workplace. One of the things young people say is that they want to come to a nice place to work; my department, the Cabinet Office, is certainly a very nice place to work.

[Lord Grocott (Lab)]

The Minister has regularly referred to time in the office and work in offices. I am especially concerned about those people employed by the Government who do not work in offices. They work to clean buildings or provide refreshment services and the like. What proportion of staff have the option of deciding which days of the week they come in and which days they do not? Is there is a correlation—there must be a rough one, but maybe she can put me wrong—so that it is basically the lower-paid workers who do not have the option of working from home? Perhaps they should be compensated in some other way.

[Baroness Neville-Rolfe (Con)]

Each department is its own employer, as the noble Lord will know, so the arrangements vary. He is right that it is different not only for the people who clean the offices but for prison officers and immigration officers. There are different demands on their time. Noble Lords should look at, in addition to our policy on working from home, our policy on flexibility, which has been enhanced by recent legislation. The Civil Service has used flexible working as a tool in attracting, recruiting and retaining talent. That would include some of the operatives whom he is talking about. In a 24/7 economy, that flexible working can be very valuable but it does not necessarily mean working from home, which is the subject of today’s Question.