Data Protection Bill [HL]

Lord Griffiths of Burry Port Excerpts

Committee: 6th sitting (Hansard): House of Lords
Wednesday 22nd November 2017 Lords Chamber

[Lord Lucas (Con)]

My Lords, I entirely support my noble friend’s amendment. We have got ourselves into a complete mess in this country on insurance, and motor insurance is a pretty good example. Premiums in this country are about double what they should be. They are the highest in Europe, above even Italy, because of a level of fraud that we encourage by our legislation and by the lack of action from successive Governments to do anything about it. We can see the size of the problem that this clause will generate, if unamended, by what has happened in motor insurance. It leaves an open door to an enormous number of claims management companies, of which 500 or so were seriously active the last time I looked. It is a really big, profitable industry, and it will push into a hole like this with no difficulty at all.

We took a bit of action a while ago on whiplash injuries. Fine, whiplash injuries are down, but rocketing upwards now is, “Oh, I had this crash and now I get a buzzing in my ears”. It is wonderful—a disease which has suddenly appeared from nowhere because the claims management companies need an opportunity to push in here. We must realise what is happening. I hope we will get around to dealing with the general problem at some stage, but to open another door to these people is just foolish.

[Lord Griffiths of Burry Port (Lab)]

My Lords, I thank the noble Lord for his eloquent disquisition, which made me much more aware of the issues than I was before. I have no problem in aligning myself with the two points of view that have just been expressed. I had come to the conclusion partly myself, but to be told that the wording is not in the equivalent article in the European GDPR just adds to my simple conclusion that the words “other adverse effects” add precisely nothing but open a potential cave of dark possibilities. The rain of the noble Lord’s eloquence has found a crack in my roof, and I am very happy to align myself with his remarks.

[Baroness Neville-Rolfe (Con)]

I also share the concerns expressed by my noble friend Lord Hunt, based on my experience, both in government and in a number of different businesses. We have the experience not only of the motor sector, which has been talked about, but obviously of PPI, where there was compensation that needed to be paid, but the whole business took years and generated not only claims management companies but also nuisance calls and lots of other harms. This is an area that one has to be very careful about, and I support looking at the drafting carefully to see what can be done, and at my noble friend’s idea of trying to estimate the economic impact—the costs—in terms of those affected. That would help one to come to a sensible conclusion on what is appropriate in this important Bill.