Cold Calls Debate

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Cold Calls

Lord Geddes Excerpts
Thursday 29th October 2015

(9 years ago)

Lords Chamber
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Baroness Neville-Rolfe Portrait Baroness Neville-Rolfe
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My Lords, there are several questions which I look forward to discussing with the noble Lord, but fraudulent and scam activities are a crime and should be constantly reported to Action Fraud. I have a feeling that consumer representatives and the Government are very much on the same side here, and I look forward to taking on these issues.

Lord Geddes Portrait Lord Geddes (Con)
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My Lords, who pays for the plethora of calls, which I am sure we have all had, regarding PPI mis-sold insurance?

Baroness Neville-Rolfe Portrait Baroness Neville-Rolfe
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My Lords, I am not sure who pays for them but by registering to the Telephone Preference Service it is possible to get oneself off the list, in relation to both mobile and home phones. Which? has done great work in this area and is about to do a marketing campaign to bring this to the consumer’s attention. Consumers have to be involved as well as regulators to draw attention to the fact that they are being targeted. I get calls as well.