Lord Fowler
Main Page: Lord Fowler (Crossbench - Life peer)Department Debates - View all Lord Fowler's debates with the Department for Transport
(4 years, 2 months ago)
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Baroness Vere of Norbiton (Con)
The issue for consumers is that different bookings using different travel agents will be supported by different mechanisms, so there cannot be a one-size-fits-all solution. However, there are a number of places that consumers can go to for advice. For example, back in April, the Competition and Markets Authority put out guidance on cancellations and refunds. It was also clear that the airlines had to state clearly in what timeframes those refunds would be provided.
The Lord Speaker (Lord Fowler)
My Lords, all supplementary questions have been asked and we now move to the next Question.