Healthcare: Support Workers

Lord Elystan-Morgan Excerpts

Monday 28th January 2013 Lords Chamber

[Baroness Northover]

In many parts of the health service, there is excellent care. I have certainly seen that first-hand. We have to make sure, as the noble Baroness does within her trust, that all care is consistent, safe, effective and compassionate. I take seriously the point that she makes.

[Lord Elystan-Morgan]

My Lords, does the Minister accept that, with regard to out-patients, a common path is often beaten to their door by NHS workers on the one hand and social service workers on the other? Very often, there is a total lack of co-ordination between them, with each group acting as if they came from independent—and sometimes even jealous—empires. In the circumstances, does she not agree that there is a strong case for support workers to be jointly employed, jointly trained and jointly answerable in respect of these matters?

[Baroness Northover]

This is an issue which the noble Baroness, Lady Emerton, has flagged up and I think she made a very cogent case. Health workers and social care workers move between the two sectors. We are trying to make sure—as previous administrations have sought to do—that the two systems are better integrated, because a patient is one person. They may cross between the two sectors, but they should have the same standards of care, whichever part of the system they are in.