Lord Dholakia
Main Page: Lord Dholakia (Liberal Democrat - Life peer)Department Debates - View all Lord Dholakia's debates with the Home Office
(10 years ago)
Lords ChamberWhere there are exceptional cases then it is possible to apply for emergency travel documentation. Of course, such a matter is dealt with through the local embassy and the local consulate.
My Lords, has the agency status of the Passport Office now been resolved? In that case, where does the ultimate responsibility for delays, et cetera lie?
The ultimate responsibility now lies with the Home Office. We have taken that decision. Sometimes in the history of government it has been the case, when there was a problem, that we push it out and call it “agency status”. Here we have brought it in-house to get a grip on it. That is clearly happening.