Thursday 21st June 2018

(6 years ago)

Lords Chamber
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Baroness Williams of Trafford Portrait Baroness Williams of Trafford
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My noble friend will have heard in the Statement that we will start to roll out the process in the summer and towards the end of the year. I would not call it a trial run, but the “private beta” phase—which I had never heard of before—is apparently a dry run, using real people who will get real documents. That is a good way to test how the system is working.

I also mentioned earlier the delivery of the settlement scheme and the Treasury’s allocation of £170 million for the further development and delivery of the settlement scheme. As my noble friend alluded to, we do not underestimate the scale of the challenge and we want to get it right. Every year, we process millions of visa and passport applications, but that does not undermine our wish to get it right. Our passport service has a good customer service record and I can tell my noble friend that, over the past year, the average turnaround time for passport applications was approximately seven days. I might add that the Institute of Customer Service ranks HMPO in the top 50 high-scoring organisations across the public and private sector.

Lord Clark of Windermere Portrait Lord Clark of Windermere (Lab)
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My Lords, the Minister knows that we have discussed this matter across the Floor on a number of occasions, and I am very grateful for her lucidity today. I have been arguing that, for those European Union citizens who have been successfully granted permanent right of residency, the right should be continued. As I understand it, that is what the Minister, in a rather roundabout way, has announced today. But, in view of the pressure in the Home Office, what is the logic of requiring European Union citizens who have acquired the right of permanent residency in this country to reapply—adding to the burden—for settlement? Why do we not simply grant that without them having to go through the process, as it has already been cleared by the Home Office?

I come to my last point. As the Minister knows, my main driver in this has been the National Health Service. If I am right in saying that most of those who have five years’ residency can stay in this country, will the Minister write to National Health Service trusts to point that out and to ask them to communicate it to all European Union residents who are working in the health service and are still very confused about their status?

Baroness Williams of Trafford Portrait Baroness Williams of Trafford
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I thank the noble Lord for making that point. Permanent residency status was afforded to EU citizens when we were—as we still are—in the European Union. That will change, but their settled status will not change once we leave the EU. They will move from the status we had when we were in the EU to one that we will have when we are outside the EU—settled status—and they will not be charged for it. I know that it is not ideal and that they should automatically have it. However, that is the reason for the change.