Broadband: Price Debate
Full Debate: Read Full DebateDepartment: Department for Digital, Culture, Media & Sport
Lord Butler of Brockwell
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Broadband: Price
Lord Butler of Brockwell Excerpts(1 year, 3 months ago)
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Lord Parkinson of Whitley Bay (Con)
In July last year, the previous Secretary of State also spoke to mobile and broadband suppliers and secured a list of commitments from them, including a commitment to support their customers who may be struggling with the cost of living and to treat them with compassion and understanding. All providers committed to support customers who are struggling with their bills, offering them ways to keep connected, including allowing them to move to cheaper packages without charge or penalty, or agreeing manageable payment plans.
Lord Butler of Brockwell (CB)
To revert to a question asked previously by a noble Lord, is this not a matter that should be referred to the Competition and Markets Authority?
Lord Parkinson of Whitley Bay (Con)
At the moment we are pleased to have seen the commitments made by the companies following their meetings with the Secretary of State and her predecessor. We will keep it under review.