Policing and Crime Bill Debate

Full Debate: Read Full Debate
Department: Home Office
Lord Harris of Haringey Portrait Lord Harris of Haringey (Lab)
- Hansard - - - Excerpts

My Lords, I understand absolutely the objective of the amendment moved by the noble Lord, Lord Paddick, and I have a lot of sympathy with what he is trying to get at. However, perhaps there is also need to look at the extent to which the public who have been victims of crime are also kept informed of the progress of investigations into those crimes. In exactly the same principles that the noble Lord, Lord Paddick, has outlined in terms of complaints against police officers, ought they perhaps also be applied to people who have been victims of crime?

Lord Blair of Boughton Portrait Lord Blair of Boughton (CB)
- Hansard - -

I am slightly concerned about the phrase “provisional findings”, because it does not define when that is in an investigation. I should declare an interest that I was head of the complaints investigation branch of the Metropolitan Police Service, the subtitle for whom was the “Prince of Darkness”. One knew the provisional findings, but one had that word “provisional” in front. It slightly worries me that we are pushing a process forward where the complainant is given information that new information then changes. It feels an odd thing to be doing. I would like to know why it has been withdrawn in this Bill, as it may have been withdrawn on quite sensible grounds.

Baroness Chisholm of Owlpen Portrait Baroness Chisholm of Owlpen
- Hansard - - - Excerpts

My Lords, the current process for keeping complainants and other interested persons updated on the handling of their complaint is overly complicated, with Sections 20 and 21 of the Police Reform Act 2002 heavily prescriptive on what exactly a force, or as the case may be the local policing body or IPCC, must do and when. This often results in a box-ticking process and perverse outcomes rather than any genuine consideration of what is best for the complainant.

The Bill simplifies this process. Clause 14 amends Sections 20 and 21 of the 2002 Act to create a broad statutory duty on forces to ensure that they keep relevant parties updated on the progress of the handling of the complaint, the outcome of the complaint, and any right of review. This allows for many of the various notification duties on appropriate authorities currently scattered throughout Schedule 3 to the 2002 Act to be consolidated into one place, and for Sections 20 and 21 of that Act to be extended beyond just complaints where there was an investigation.

This broad requirement is in line with the wider changes to the complaints system where the various routes for resolving a complaint—for example, disapplication, discontinuance and local resolution—have been replaced with a general duty to consider the reasonable and proportionate response to a complaint. Greater discretion for forces in deciding how to keep the relevant parties updated on progress reflects the wider intention to trigger a culture change in forces in the handling of complaints. We want a system that encourages proper consideration to be given to the needs of the complainant, rather than officers simply following a very set procedure regardless of the nuances of the case.

I want to reassure the noble Lord that the Government fully expect that where there has been an investigation into a complaint, updating complainants on the progress of the handling of the complaint will include forces informing them of any provisional findings of that investigation. In keeping with the overall intention to simplify the complaints system and to empower forces in how they deal with complaints, this is not something we consider is necessary to prescribe in primary legislation. Instead, it is for the IPCC to consider whether what is meant by updating on the progress of the complaint is better explored in IPCC statutory guidance. Guidance may be able to better reflect best practice and the principle that all cases need to be treated slightly differently.

The noble Lord, Lord Harris, asked about keeping victims of crime informed on progress. He makes a valid point about victims of crime, but this is not a matter for these clauses. We have a later amendment about the rights of victims of crime.

--- Later in debate ---
Lord Blair of Boughton Portrait Lord Blair of Boughton
- Hansard - -

Perhaps I may intervene again—and again I declare my interest as a former commissioner. The mailbox of the Metropolitan Police is pretty large and contains lots of complaints about the fact that the commissioner has failed to do something. The commissioner is probably blissfully unaware of thousands of complaints. Is it being suggested that, every time somebody says, “I wish to complain about the Commissioner of Police of the metropolis because Constable Such and Such did not put a ticket on a car outside my house”, that is a complaint against the commissioner? It would be the same for chief constables.

There is a sense here that we are losing sight of the scale of the mailbox. There is a famous story of one of my predecessors who came from outside the force finding out that not all letters that were addressed to the commissioner came to his office. A week later, he realised why—when the mailbags fell in through the door. There has to be a level of reasonableness and, at the moment, I am not hearing that reasonableness. I am hearing the idea that everything will be sent to the IPCC or investigated by another chief constable. We could block the entire system unless we get a degree of reasonableness—and I am not sure where that is going to appear. I put that surmise to the Minister.

Lord Swinfen Portrait Lord Swinfen (Con)
- Hansard - - - Excerpts

Will my noble friend look at the practicality of the matter, which has been so well explained?

--- Later in debate ---
Lord Condon Portrait Lord Condon (CB)
- Hansard - - - Excerpts

My Lords, I apologise for not being here at the start of this grouping; I intended to speak but I was slightly delayed. I want to add my support to the Government, to the Opposition and to the noble Lord, Lord Paddick, for moving these amendments. It is vital for public confidence that there should be no sense that police officers, once retired, can somehow escape the consequences of actions that, in other circumstances, would have been dealt with by discipline. Certainly, as a former commissioner, I accept that until I draw my last breath I should be accountable for everything that I did during my time as a police officer. I say that with a clear conscience but, if there were any aspect that could have led to a criminal case or disciplinary case, I would of course want that to be tested and examined with the full rigour of the law or disciplinary process, and I would want the same to apply to other people who had retired.

My only reservation—it is not even really a reservation—is that, for more junior officers in particular, a line can never be drawn under their service and what they did as police officers, and they should be held accountable. I think that they and their relatives would take comfort—when looking at an incident that was, perhaps, 20 or 30 years old, where the law, public morality around an issue, or cultural issues may have changed—that there is some test that prevents vexatious or frivolous complaints from that earlier time being put into a process. I take enormous comfort that in, for example, Amendment 142 in the names of the noble Lords, Lord Rosser and Lord Paddick, there is a pretty high bar that the Secretary of State has to determine that investigating and, if appropriate, hearing a case is both necessary and proportionate. Those words will be of enormous comfort to the vast majority of retired police officers—men and women who have sometimes put their lives at risk serving the public. They would want to feel that their honourable service has been recognised. I wholeheartedly support the Bill, what is behind these amendments and the spirit of the amendments moved by the Opposition.

Lord Blair of Boughton Portrait Lord Blair of Boughton
- Hansard - -

My Lords, I also apologise for not joining this particular part of the debate earlier. I absolutely agree with and amplify what my noble friend Lord Condon has said. Part of the difficulty for some of the most senior officers in the system, which my noble friend and I and the noble Lord, Lord Paddick, obviously are—we therefore have to declare interests to your Lordships—is that you end up during your period of service, particularly the period of top command, with cases that are headlines for years and which are investigated and investigated. It would mislead the House to say that my noble friend Lord Condon and I have not spoken about it—we have, although not in the Chamber. I urge those putting forward Amendment 142, the Government and the Opposition, to keep the words “necessary and proportionate” in mind, otherwise there is no end to some of these cases. This is a matter that our legislature needs to think about as it brings forward this kind of amendment. I agree absolutely with my noble friend, and I am sure that I speak for other noble Lords who have been senior police officers, that this is the right way forward.

Baroness Williams of Trafford Portrait Baroness Williams of Trafford
- Hansard - - - Excerpts

My Lords, I thank the noble Lords who have responded to both the government amendments and the other amendments. The noble Lord, Lord Paddick, talked about the ultimate sanction for someone who had retired. The ultimate sanction is that the officer is found to have committed gross misconduct at a public misconduct hearing, with the panel finding that the officer would have been dismissed, and, therefore, as a consequence, should be added to the police barred list. Inclusion on the police barred list would see the officer banned from any future service in policing and added to the published list for a period of five years. Perhaps the noble Lord was referring to a police officer in this situation who had retired anyway and had no intention of going back into the police. However, if I had served 40 years in an organisation, such a judgment would be a pretty awful outcome for my career. Therefore, although there would be no actual effect on the person’s life, the ultimate judgment of misconduct in public office would fulfil that purpose.