Low-income and Vulnerable Consumers

Lord Bishop of Norwich Excerpts

Thursday 6th November 2014 Lords Chamber

[The Lord Bishop of Norwich]

My Lords, I am grateful to the noble Lord, Lord Whitty, for securing this debate, which I enter in no partisan spirit but hope to contribute some reflections from local experience in Norwich of those on low incomes in our city.

It was more than five years ago that I was first approached to become patron of the Norwich food bank, a relatively early one to be established. Its work informs a good deal of what I want to say. The necessity for it was identified before the previous general election as a result of the recession. Suddenly, people who thought themselves reasonably secure were worried. Those who were already insecure became highly vulnerable. That was all very noticeable within our church communities on the housing estates in Norwich, especially in the areas of greatest social deprivation.

Norfolk is often seen as relatively comfortable, but the reality for many is that it is not. I know that the need for a food bank in Norwich was recognised before the existence of the coalition Government and their policies. Indeed, the first food bank in this country was set up in 1999. Those who run food banks and those who give to them represent all shades of political opinion. They do what they do out of human compassion and not to make a political point, but I recognise that political decisions have a major impact on their work. The use of food banks continues to grow rapidly and needs explanation.

According to the Government’s figures, 30,000 people in greater Norwich are living on the edge of poverty. In the Campaign to End Child Poverty report published last year, Norwich is the authority with the highest percentage of children in poverty in the east of England. It is in the worst 5% of all authorities in the UK for child poverty. Norwich is also one of the areas in the country with the highest percentage of employees earning less than £7 an hour. That is why Living Wage Week is being so vigorously pursued in Norwich. Norwich City Council is a living wage employer, much to the council’s credit, and I am glad to say that so too is the diocese of Norwich, through its board of finance. Where families have no financial security, a sudden crisis caused by bereavement, illness or redundancy can leave them unable to feed themselves. Such situations rapidly worsen; relationships break down; houses are repossessed; rent cannot be paid; and the cost of all that for society as a whole is not merely financial.

I sometimes think that our political discourse regards human beings only as economic units. That is a gross disservice to human dignity. Eighty local care agencies refer people to the Norwich food bank; no one can simply turn up. Last year, more than 9,000 people, 6,000 adults and more than 3,000 children—bearing out the point of the noble Baroness, Lady Crawley, about children—received three days’ worth of food. That number is expected to have grown to at least 11,000 and probably 12,000 this year.

Dr Kingsley Purdam from Manchester University, the lead author of the report, Hungry? Food Insecurity, Social Stigma and Embarrassment in the UK, which was published last month, recently wrote:

“In political and media debates foodbank users have been variously described as being: ‘opportunists’, ‘not able to cook or budget’ and ‘living like animals’”.

When we stigmatise the poor, the unemployed and the vulnerable, we have succumbed to blaming them for their position. However, although some people stigmatise welfare claimants, many others show enormous human and social solidarity by volunteering to help them. A great deal of this has been spontaneous, but rapid growth of food banks is leading to a normalisation of food aid in our country. Are we content to see that in the United Kingdom? Will the volunteer support on which food banks rely hold up in the years to come, especially if the demands get ever greater? Though it is not true in our area, I know of food banks that are finding the need for ever more food to meet rising levels of demand very challenging. What would be the cost of the dislocation if this voluntary system broke down?

Around 30% of all visits to food banks are caused by benefit delays. The inefficiencies in our system contribute to the problem on a very large scale. For a family which lives day to day in its budgeting, a gap of several weeks’ income, which is reported so often as to be commonplace, can lead to a rapid deterioration in the quality and amount of food that that family eats. Dr Purdam’s recent research quotes the National Institute for Health and Care Excellence, which has identified better nutrition as one of the key cost-saving initiatives for the NHS. Poor nutrition and malnutrition is costing us dear. A defence of the NHS budget is heard across the political spectrum, yet that budget may be increasing not least because of policies on welfare which simply displace problems from one government department and budget to another, aggravate them and make them more expensive for the taxpayer in the long run.

These policy debates must never lose sight of the people who have never heard of Hansard, let alone read it. A couple of examples from the research quoted earlier will suffice. A 40 year-old man said of his visit to a food bank:

“I was nervous coming here. I thought I’d done something wrong. When you’re having to ask for food your ego takes a battering”.

Or think of the woman who said:

“I was willing to turn to prostitution if I did not get help from the food bank”.

I take pride in the compassion and generosity of so many people in this country who established such a widespread food aid network. I am glad that Christians in our churches are so responsive to need and that people of all faiths and none have joined the cause, but I am also depressed that this is necessary at all in what is still one of the richest countries in the world, with what we are told is a growing economy. Perhaps the Cinderella subject, which deserves much more attention, is nutrition itself. NICE is clear that better nutrition would save many millions, even billions, from the NHS budget if we took it seriously. I look forward to the Minister’s reply.