Baroness Williams of Trafford Portrait Baroness Williams of Trafford
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I thank the noble Lord for his questions. He asked why there is a two-year extension, especially when G4S was the subject of the “Panorama” programme. I hope I have outlined to the noble Lord, through my answer to the noble Lord, Lord Kennedy, what the Government’s expectations of G4S will be in this period—and the full reprocurement will provide a solid basis for further progress on all the issues I have outlined. We will continue to monitor the progress and the performance carefully. The conclusions, in due course, of Kate Lampard’s review and Stephen Shaw’s wider follow-up review will provide further opportunities to learn the lessons and embed good practice, both at Gatwick and across immigration detention more widely.

The noble Lord made the point about the hostile environment, and I have said several times since the new Home Secretary has been in post that that is not a term he wants to see, because of the connotations. He is more interested in a compliant environment, with people complying with immigration rules. As for people not knowing how long they will be detained, we are clear that people are detained for as short a time as possible. It must be noted that 92% of people in detention are not there for more than four months. Indefinite detention is against the law: it is not something that we do. Therefore, people are in detention for as short a period as possible.

Lord Berkeley of Knighton Portrait Lord Berkeley of Knighton (CB)
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My Lords, does the Minister accept that at the root of this problem is, possibly, not having a rigorous enough selection process for staff? The make-up of staff—for example, their attitude to immigration—is vital. I know that it is difficult to find the right staff, but it is absolutely essential if we are to change the culture of how we look at people in detention.

Baroness Williams of Trafford Portrait Baroness Williams of Trafford
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I totally agree with the noble Lord about the rigorous selection of staff. He will have heard me saying that nine staff have been dismissed in the light of the programme. However, going forward, it is not so much about those nine staff having been dismissed as about the staff who will be employed. My right honourable friend the Home Secretary has also talked about a humane environment. Humanity is at the heart of this: these are people, and they must be treated properly and humanely. I also talked about the whistleblowing procedures and the internal whistleblowing policy, which have been refreshed and reinforced. The engagement between case workers and detainees is a very important relationship that must be treated sensitively. The new arrangements will also strengthen our capacity to oversee the contract effectively. I totally agree with the noble Lord’s point.