Railway Stations: Ticket Office Closures Debate

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Department: Department for Transport

Lord Anderson of Swansea

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Railway Stations: Ticket Office Closures

Lord Anderson of Swansea Excerpts

Farming: Net Zero
Wednesday 20th September 2023

(1 year, 3 months ago)

Lords Chamber
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Baroness Vere of Norbiton Portrait Baroness Vere of Norbiton (Con)
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The independent passenger bodies will publish their responses to each of the train operating companies’ proposals.

Lord Anderson of Swansea Portrait Lord Anderson of Swansea (Lab)
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Will the people on the platform be prepared to help the elderly and the disabled get their tickets if tickets offices do not exist?

Baroness Vere of Norbiton Portrait Baroness Vere of Norbiton (Con)
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That is the whole point: they will be more than happy to do so. We want to have multi-skilled individuals working for the railways such that they can help all sorts of passengers with a varying range of needs.

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