Financial Services and Markets Bill [HL] Debate

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Department: Department for Business and Trade
Baroness Kramer Portrait Baroness Kramer (LD)
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My Lords, I was delighted when I saw that the noble Lord, Lord Holmes, had put down these amendments, because it is so apparent, as he has clearly stated, that the whole issue of digital and AI is missing from this Bill. Because of the pace of change and the impact—and strength of the impact—across all our financial services, this is an issue that has to be dealt with and grasped with some sense of urgency.

Like the noble Lord, I have been very interested in the Mills review, although, as it was published today, I have only had time to skim its summaries and some of the newspaper references to it. It is clear that, certainly from Sheldon Mills’ perspective—I think that most of us have, one way or another, dealt with Sheldon Mills over the years and very much respect his judgment—the FCA may well be short of relevant powers in dealing with AI. He noted particularly a lack of powers under the critical third-parties regime, which made sense to me. In his recommendations, he also raised issues around the regulatory perimeter, another area that we have raised on more than one occasion.

In recent years, it has not been uncommon—though I dread it—for the Government to present on Report amendments that deal with an area that has been missed from the body of a Bill in Committee. On this Bill, that would allow a period of thought and the opportunity to absorb and consider what is presented in the Mills review. Since financial services Bills do not come around that often, I very much hope that the Minister will seriously consider taking advantage of the Bill to get those kinds of protections in place. If he fails to do that, we might collectively have to come forward with something on Report. Frankly, given the intricacy, detail and complexity, this is an area where the Government coming forward with an answer would, I think, be welcomed across the House and very much, I hope, within the spirit and theme of the amendments presented by the noble Lord, Lord Holmes.

Lord Altrincham Portrait Lord Altrincham (Con)
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My Lords, I thank my noble friend for his comments today on AI and digital resilience and for his comments on previous days. I declare my interest as the director of South Molton Street Capital, which is regulated by the FCA.

These amendments raise an interesting point about emerging technologies, digital resilience and the use of artificial intelligence in financial services, to be covered, as we have discussed, by the Mills review and the FCA itself. We will return to this subject in a later group, when my noble friend Lord Ranger of Northwood and the Opposition Front Bench will speak to our own amendments, particularly in relation to digital assets. We will also comment on supervision in a later group.

Both digital resilience and the proper use of AI are important. However, I am not convinced that this is the right way or the right place to tackle these issues. Our concern is that this could add another layer of regulation on firms that are already subject to a substantial body of obligations in this area. Financial services firms already operate under a wide range of frameworks relevant to AI governance, digital resilience and technology risk. The consumer duty, which we have touched on already, requires firms to deliver good outcomes for retail customers. The senior managers and certification regime provides a framework for accountability and governance. The FCA senior management arrangements and controls already require firms to maintain appropriate systems, controls, governance and risk management. Firms are subject to data protection law, including rules around automated decision-making and profiling. They are subject to equality law where discriminatory outcomes arise. They are subject to operational resilience requirements, outsourcing and third-party risk expectations, and, in some contexts, more specific requirements around algorithmic trading and market conduct.

We should therefore be cautious before adding new statutory requirements on top. That is particularly important because technology develops quickly and a prescriptive regulatory framework can rapidly become out of date. It can also lead to duplication, uncertainty and compliance activity that is focused more on satisfying the form of the requirement than managing the underlying risk.

I would be grateful for reassurance from the Minister about how Amendment 130 would interact with existing operational resilience and outsourcing requirements, and whether the Government believe that further statutory provision is needed.

On Amendment 131, the issues of transparency, bias, human oversight, and redress are all important, but they also overlap with existing duties on fair treatment, governance, data protection, discrimination and consumer outcomes. I would be reluctant to support an approach which simply adds a new AI-specific regime without first demonstrating that the existing framework is inadequate.

On Amendment 168, I understand the attraction of having a named individual responsible for AI governance. Accountability matters, but in financial services we have the SMCR regime to address supervision, and that regime is already quite complex, as we will address in a later group. A mandatory AI officer would probably cut across existing accountability structures in conduct, compliance, operations, risk, data and product governance. It could, in fact, cut across all existing supervisory positions.

This group raises important questions about the future of financial regulation. We must be alert to new risks, but we must also be careful not to respond to every emerging technology by simply adding another layer of regulation. The better approach is to ensure that regulation is proportionate, technology-neutral where possible and focused on real outcomes. I look forward to the Minister’s response.

Lord Stockwood Portrait The Minister of State, Department for Business and Trade and HM Treasury (Lord Stockwood) (Lab)
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My Lords, the Government recognise that the pace and significance of the current wave of technological change is already having an effect on the whole of society. For the purposes of this discussion, I will state that it is clearly having a notable impact on the financial services sector, as mentioned, and that it is set only to continue to grow. The Chancellor set out in her Mais Lecture just a few months ago the importance of the UK grasping the opportunities presented by AI to ensure that we are at the forefront of safe adoption and innovation, so we are entirely in agreement on how important this topic is.

On Amendment 130, the Government are committed to ensuring the operational resilience of the UK’s financial sector. Operational disruptions harm consumers and markets and have the potential to affect financial stability. That is why the FCA and the PRA have powers to ensure that firms have robust plans in place to deliver important business services, no matter the disruption.