Infrastructure Bill [HL]

Lord Adonis Excerpts

Monday 3rd November 2014 Lords Chamber

[Lord Bradshaw]

My Lords, I ask the Minister to consider what will happen if the bids received under the franchise competition actually give less money—or are worth less to the taxpayer—than the present east coast trains. If the bids are lower than that being achieved by the present operator, that really does sound like the economics of the madhouse. Those who are bidding have the sword of Damocles hanging over them, because open access operators are allowed access to the track at a much lower price than the franchised operator. It appears that the open access operators are massing for an attack on the east coast line.

Lastly, I recommend to the Minister an article in Passenger Transport, a rather specialist magazine. There is a good two-page article about customer service and its effect on staff morale and how the present franchising system does not allow operators to go strong on customer service. If they do so, they risk losing the next bid because customer service, among other things, cannot be put into a financial evaluation.

[Lord Adonis (Lab)]

Does the noble Lord agree that it is the height of nonsense to allow the state operators of France, the Netherlands and Germany to bid for franchises in this country, but not the existing public operator of the east coast line?

[Lord Bradshaw]

It amazes me that we as a country permit so many foreigners to run our water industry, our gas industry and our electricity industry. They are vital basic services and I think it is rather foolish to leave them in the hands of foreign operators. We have seen what has happened with prices for water, for example, which have gone through the roof. I am sure that in the public sector, such increases would not have been allowed.

--- Later in debate ---

[Lord Adonis]

The noble Baroness has to address the fundamental issue: why will she not allow a public operator even to bid against the private sector?

[Baroness Kramer]

I will address that point. However, I want to set the context for the discussion because sometimes there is a great deal of confusion around it.

[Baroness Kramer]

I am sorry but, as the noble Lord, Lord Bradshaw, will know, these things will be built into the charges. Of course, the addition of new equipment completely changes the profile as it has to be paid for and that money comes from only two places—the fare box or the taxpayer. As I say, that completely changes the profile and I think that many noble Lords will be aware of that reality.

As regards franchising, I agree that the demands we are placing on franchisees to upgrade equipment are far more significant than has been the case in the past. I think the noble Lord, Lord Bradshaw, said that customer service was not rolled into the franchise. I can tell him that it is now and that a significant number of issues concern customer service. We are building on that because the customer absolutely has to be at the centre of the railway industry. It is true that this has not been done historically and that franchises have been engineering-driven, but that is changing dramatically. The noble Lord will start to see the impact of that coming through with the new franchises.

We are also undertaking a complete technical upgrade as we move from an early 20th century railway to a fully 21st century railway. A digital electronic railway will make huge demands on franchise providers in all kinds of ways. This is a very exciting time. There was a question about British companies’ engagement in the railway. We have some of the most innovative companies now—I speak regularly to the supply chains—who are engaged in this cutting-edge research and cutting-edge supply, which will completely change the nature of the trains running on the track. We are coming much closer to engaging with aerospace technology and other areas. Do not think of the railways as an old, staid industry any more. It is a driving, cutting-edge industry, and that change has to come through for us to meet passengers’ demands. I could go on a great deal longer, but I will come back, because you can tell I am an enthusiast about getting these changes driven all the way through.

One of the questions is, “Why don’t we set up a company and let it bid against the others?”. Let us think about that process. If we are to have any other bidders, they have to know that there is a level playing field and that absolutely no advantage is given to the public bidder. This point was, I think, raised earlier. You may be able to set up enough Chinese walls for us to say that we believe this is being done with integrity, but we would have to convince every other bidder. Think about how the railways are financed. That makes it extremely difficult. Would we be providing government-sourced money to our own public company? Obviously, the private companies go out into the capital markets. Or would it be going out into the capital markets and therefore, in a sense, be as far distant from us as virtually any company that we already describe as being a franchisee?

We would have to be absolutely certain that our assumptions on profit, tax, cost and capital in no way advantaged the public body, or we would lose every other bidder on every bid. If we go back and think carefully about what we would have to set up, we would have to set up the company in order to do this. The salaries alone would, I think, be eye-watering.

[Lord Adonis]

I hate to point this out to the noble Baroness, but the company already exists. It is called East Coast.

[Baroness Kramer]

That company, as the noble Lord probably knows, will presumably be TUPE-ed—or not TUPE-ed, because it is a share sale. Essentially, that company will be absorbed into whatever is the new bidder on the east coast. Also, we have people running the company who can run it under its current circumstances. But take a look, if you are putting together a bidding group. The noble Lord will know how expensive it is to put together an effective bid team, particularly with those kinds of salaries. Let us, however, not just look at the salaries for putting together the kind of senior management you would need for an effective bid team, which are probably way beyond anything that we would consider paying. If we did, however, each bid would be a minimum of—what?—£10 million. That is probably about right for each individual bid. Fourteen franchises would be £140 million, without even the assurance of winning a single franchise. I simply point out that there are a lot of complexities in this matter that are not reasonably obvious. We had a system that was broken, we had two bids that did not work and we brought in a company that restored it. We are now going out with an effective franchise and we expect a very good bid. Two of the bidders are essentially British and one is not; we have a wide range.

I say to the noble Lord, Lord Snape, that it seems that there is still a romance with the old British Rail, without recognising many of its underlying problems and the limited advantages that could be available under another scenario.

There is one other issue that is often raised. It is said that if we ran one company, we would have a comparator against which to look at the others. That takes us back my original point, which is that every franchise is so different that you cannot carry over from one into the other. If you doubt me on that, look at the pattern of bidders: specific companies that feel they can specialise in the needs of particular franchises bid on those. We do not find every bidder coming in on every franchise. They pick and choose the areas where they have particular knowledge and skills that apply to that franchise. Franchises are not generic and should not be viewed that way, so the comparators essentially do not work.