Lord Addington
Main Page: Lord Addington (Liberal Democrat - Excepted Hereditary)(11 years, 8 months ago)
Lords Chamber
To ask Her Majesty’s Government what progress has been made in ensuring that all dyslexics have access to the assistance recommended by Ofqual when taking apprenticeship qualifications.
My Lords, a guide entitled Access Arrangements, Reasonable Adjustments and Special Consideration is published each year by the Joint Council for Qualifications. The guidance was updated this year to include improved examples of how arrangements can support the needs of dyslexic learners. Awarding organisations are responsible for defining suitable arrangements and assessment centres are responsible for their operation. Awarding organisations and centres have complaints procedures to address any specific problems as they arise.
I thank my noble friend for that Answer. Does she accept that these arrangements—or at least the principle behind them—have been in place ever since I first asked about this subject? Does she also accept that when dyslexics have failed a written test, a procedure that requires a written complaint may not be the best one available for someone who is dyslexic or comes from a dyslexic family? Will the Government undertake to make sure that there is a vigorous enforcement process here and that things such as online testing papers which are not compatible with voice recognition technology, and ways of taking exams which are not taught during the classroom process, are not acceptable in the future?
I pay tribute to my noble friend for his tireless championing of those who suffer from dyslexia. I stress that the process for any complaint is to exhaust the centre’s procedures first—and that would be a face-to-face meeting, not necessarily a written procedure—and then go to the awarding organisation. If that does not work, complaints can be raised with Ofqual. However, Ofqual has been proactive in this respect and is in active discussion with the British Dyslexia Association to try to get a sense of the scale of the problems. So far it has come up with the problem in software compatibility to which my noble friend referred, and it is working with awarding organisations to try to address that.