Oral Answers to Questions

Lloyd Hatton Excerpts

Monday 24th November 2025 Commons Chamber

[Miatta Fahnbulleh]

The big driver of how we are allocating funding is deprivation. We are taking a slightly different approach in Scotland, where we have also looked at other indicators, including health indicators. As I said, we are working closely with the Scotland Office and local partners to ensure we are getting the Pride in Place programme into the areas that need it, and we will be announcing that allocation in due course.

[Lloyd Hatton (South Dorset) (Lab)]

15. What steps his Department is taking to help ensure adequate levels of accountability of estate management companies.

[The Minister for Housing and Planning (Matthew Pennycook)]

This Government are determined to end the injustice of fleecehold entirely, and we will publish consultations before the end of this year on how we best implement the Leasehold and Freehold Reform Act 2024, on new consumer protection provisions for residential freeholders and on options for reducing the prevalence of private estate management arrangements. We are also committed to ensuring that residential freeholders and leaseholders are protected from abuse and poor service at the hands of unscrupulous property agents.

[Lloyd Hatton]

At a recent public meeting, people living at the Chesil Reach and Greys Field development in Chickerell told me about the problems they had been facing with the estate management company FirstPort, with large increases to the service charge, little transparency and a failure to fulfil even the most basic obligations. It is all made so much worse because FirstPort is truly terrible at responding to concerns when they are raised by the public. With all that in mind, can the Minister outline what steps are being taken to hold FirstPort to account for its many failings? How can we deliver much stronger protections for everyone living in properties managed by FirstPort?

[Matthew Pennycook]

As my hon. Friend may be aware, in response to widespread concerns raised in a recent debate on property service charges, I met Martin King, managing director of FirstPort, on 17 November. In our meeting, I pressed Mr King and his associates on a wide range of issues stemming from reports of poor service, and I left him in no doubt that in the Government’s view, FirstPort’s performance is not good enough. I intend to write to FirstPort to follow up on the issues raised, and I will happily deposit a copy of that letter in the Library.