Social Housing and Building Safety

Debate between Lisa Nandy and Eddie Hughes

Thursday 9th June 2022 Commons Chamber

[Eddie Hughes]

The Government have committed to £62 million of funding for the installation of fire alarms with regard to waking watch. I think it would be best if we exchange correspondence; would my hon. Friend be good enough to write to me? I fully accept that it is not the Government’s job to intervene, but it is certainly our job to consider and assist.

I can also reassure hon. Members and ministerial colleagues that we have not shied away from calling in developers, alongside local authorities, to discuss individual cases and ensure that remediation works begin without delay.

I just wanted to consider some of the points that have been raised today. The hon. member for Wigan (Lisa Nandy) suggested that the voices of tenants had not been heard. This is one of the things that emerged most starkly out of the Grenfell inquiry for me—that a number of problems were raised time and again and yet seemed to be ignored. We have heard contributions from Members across the Chamber who have reflected similar circumstances. The expression I have been using is that we are turning up the volume on the tenants’ voice. We are making sure that they will be heard in a number of ways.

I fully appreciate the comments that have been made with regard to our putting our resident panel on a statutory footing. We can talk about that and see ways collectively, across the House, to improve the Government’s legislation in the future, but we have advertised that panel and over 1,000 people have applied. We are currently assessing them to make sure that the 250 people we identify give a broad demographic and geographical representation to make sure that they have a direct line to speak to Ministers. We have a commitment to reduce the number of non-decent properties by 50% by 2030, and we are working on that commitment across both the social and private rented sectors. Our private rented sector Bill will address that.

I am delighted that the hon. Member for Wigan welcomes the powers we are giving to the regulator to make sure it has the teeth to act. I commend the work of the housing ombudsman, whose paper on damp and mould is so important in ensuring that social housing providers do not start from the premise that problems with damp are caused by how the property is occupied. That is a dreadful position to take, and providers should consider each case on its merits.

[Lisa Nandy]

May I press the Minister on the point raised by my hon. Friend the Member for Greenwich and Woolwich (Matthew Pennycook) about the regulator potentially keeping the proceeds of any fines so that it can continue funding the work and to ensure that the service is not too limited for the scale of the need?

[Eddie Hughes]

The best commitment I can make is that the regulator will be properly funded to discharge its duties. We can discuss what mechanism will be used to arrive at that position, but we are determined to make sure it has the staff and resources to deal with the problems it faces.

There has been considerable discussion of the voluntary right to buy. I insert the word “voluntary” because I understand that is how it would have to operate given that the Government do not own or control the housing associations. I fully appreciate some of the points that have been raised, but the pilot was in the west midlands and I have spoken to a number of my constituents who took the opportunity to buy their property. Home ownership is a significant aspiration for people across the country, and we should not shy away from the idea of considering any and all mechanisms to make it work.

Non-commissioned Exempt Accommodation

Debate between Lisa Nandy and Eddie Hughes

Wednesday 23rd February 2022 Commons Chamber

[Eddie Hughes]

My right hon. Friend makes an interesting point, but we leave those decisions to councils that are commissioning locally. I guess it is up to us to try to ensure appropriate standards against which such accommodation is measured and then to give them the necessary powers to enforce that. Personally, I think that councils already have a considerable number of powers. I am not disagreeing with Opposition Members about what powers are required; I am just saying that I would like to see the existing powers used to the absolute max before we necessarily go reaching for others. If people feel they do not have the necessary powers, I would consider it not inappropriate for the Government to legislate, but we need to consider that carefully.

We are committed to finding the right approach to this issue, and we invested £5 million in a number of pilots in recent months to support the worst-affected areas, including Birmingham, Blackburn with Darwen, Blackpool, Bristol and Hull. Through the injection of those funds, we have been working with local authorities to test approaches to improving the quality of this type of accommodation. We chose these specific areas partly because of the existing commitment to tackle these issues, and I pay tribute to the local authorities, which have worked collegiately and collaboratively with us during the pilots.

To take Bristol as an example, it has been conducting thorough assessments of new schemes and providers for some time. The council was able to use its funding to complete its work in summer last year. Meanwhile, Hull’s supported accommodation review team was implemented in 2019, and the council has already shown a strong commitment to making the changes needed to solve the problems besetting exempt accommodation. Through the pilot, it was able to fund a large part of its programme and to take its approach to that programme one step further. As the House would expect, we know that the need stretches beyond these pilot areas and that local authorities in other parts of the country want to invest in tackling these problems, too.

[Lisa Nandy]

This is a little frustrating, because there is a strong sense that we agree about this, yet it is difficult to work out why nothing yet has been done. The pilots were initiated in October 2020, so why have they not concluded and reported, and why have we not got a timetable by which action will be taken? Perhaps the Minister can give us that today.

[Eddie Hughes]

I have a horrible feeling that I will mention this point now and repeat it subsequently if I am not able to recalibrate in the course of my speech. We have the report from those pilots, and we are working with authorities and officials in my Department to unpick it and to ensure that we completely understand what the information we have gathered is telling us and that any changes we deploy in the future are appropriate. I completely accept and understand the hon. Lady’s frustration. I am keen to see that report published as quickly as possible, and I am sure I will repeat that point later in my speech—my apologies for the duplication.

Some places have taken their inspiration from the work of those pilots and have set up teams bringing together different expertise, including housing benefit and environmental health officers, to focus on emerging issues. We have heard of, and been inspired by, the initiative shown by local authorities such as Nottingham, which have implemented multidisciplinary approaches to supported housing within the council and with key external partners that have a critical role to play in the experience of supported housing tenants. That set-up enables local authorities to keep a constant stream of information going about rogue providers and to conduct consistent and thorough assessments of those organisations and their ability to deliver good support and good outcomes for tenants.

My Department has also been speaking to local authorities in Derby, Cannock Chase and Staffordshire, and to councils across Greater Manchester and Lancashire on those issues. We are engaging with them on how they are progressing. On top of that, I am delighted that work is taking place across boundaries as we are encouraging councils to share good practice so that others can apply it. For example, in Blackburn, housing benefit officers have been working closely with other local authorities in Manchester and Lancashire, discussing and learning from each other’s experience while sharing their knowledge on the common issues that they are encountering locally.

The local pilots have been critical to helping us to understand how the issues are playing out in different places, but we know that they will not solve the issues on their own. At a national level, the Government have continued to act and to raise the bar on the standard of accommodation across the board. In 2020, the Department published the “Supported housing: national statement of expectations”, which was vital in setting out the Government’s vision for better ways of working in supported housing and for introducing much higher minimum standards in accommodation.

The guidance gave providers and councils a clear vision from the Government of exactly what good looks like while highlighting where providers and councils are working in a joined-up fashion to drive up quality. Ministers and officials have also engaged with councils, housing providers, the regulator of social housing and other regulatory bodies to help us to improve our understanding of the issues and to refine our approach.

Although I have not yet received the report, I assure hon. Members that the work of the pilots has already delivered, and is delivering, real results by creating the kind of models for best practice that councils will be able to adopt. In Birmingham, a charter of rights for residents of supported housing has been developed along with a programme of support reviews and scrutiny of housing benefit claims. In Blackpool, the council has carried out a review of the support provided in accommodation for victims of domestic abuse to ensure that it is sufficient and tailored. We have seen great examples in other pilots of local government and the community working together to improve supported exempt accommodation.

Once published and made available to interested parties, the evaluation report will help us to tailor what action is needed and will be taken in future, but this is a complex area. It is important to take the time to consider the next steps carefully to ensure that we get them right. We must be careful to avoid knee-jerk measures that could have unforeseen consequences and only serve to make life harder for residents and the majority of good providers, who we would not wish to see inadvertently pushed out of the vital work that they do in the area.