Oral Answers to Questions

Layla Moran Excerpts

Wednesday 3rd December 2025 Commons Chamber

[The Prime Minister]

I thank my hon. Friend for his question and for sharing his personal interest. We are focused on bringing down waiting lists and making sure every patient receives the best possible care. As he knows, the 10-year health plan announced a new modern service framework to help rapidly improve care, and I reassure him that we will consider whatever else we can do. In the meantime, we are acting to improve neurology care, and we have cut neurology waiting lists by over 15,000.

[Layla Moran (Oxford West and Abingdon) (LD)]

Q11. Allison in Oxford is threatened with new service charges by her housing association, Green Square Accord, for shrubbery she happily cut herself for 22 years and for cleaning a communal area that simply does not exist. Meanwhile, Rebecca’s charges have more than doubled over the last four years, with no explanation. Green Square Accord is not the only provider doing this. It is a wild west out there. Will this Government consider Liberal Democrat plans for a new regulator and a cap on these outrageous rip-off service charges?

[The Prime Minister]

I thank the hon. Lady for raising that. We are implementing the Leasehold and Freehold Reform Act 2024, which is long overdue, providing homeowners with greater rights, powers and protections. Through that, we will strengthen regulation to protect leaseholders from abuse and poor service, which she has highlighted; bring the injustice of fleecehold to an end to protect up to 1.75 million households; and make sure that leaseholders receive standardised service charge documentation, making it easier for them to challenge unreasonable bills. The hon. Lady makes good points, and that Act will help to change things.