Layla Moran
Main Page: Layla Moran (Liberal Democrat - Oxford West and Abingdon)Department Debates - View all Layla Moran's debates with the Department of Health and Social Care
(4 years, 8 months ago)
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Layla Moran (Oxford West and Abingdon) (LD)
Last week I asked the Secretary of State about the preparedness of NHS 111. In answer to a written question, the Department said that it does not have the numbers for current staff. I understand that Dudley call centre alone is asking to recruit 150 new call handlers. How many call handlers are we looking for in addition to the current staffing levels for NHS 111, and when does he expect them to be fully trained and online?
Matt Hancock
We have increased the number by 500 already, and there are plans for more to come, as and when that becomes necessary.